+- XBMC Community Forum (http://forum.xbmc.org)
+-- Forum: Help and Support (/forumdisplay.php?fid=33)
+--- Forum: XBMC General Help and Support (/forumdisplay.php?fid=111)
+--- Thread: Browse to SMB shares broken (/showthread.php?tid=128158)
Browse to SMB shares broken - noonan2678 - 2012-04-08 04:13
Taking what I posted in the comments section and putting here. Would really appreciate any help..
HELP! – Can’t browse to SMB folder locations to add sources on x64 windows machines where the folders are shared correctly and viewable through any other method. I am running other versions and all have worked fine. Any help here would be appreciated as I’m sure other will have this issue also.
*EDIT – By adding the server by IP manually, I was able to get the folders to show up, but it would not pick up any of the contents, so, empty library. Any help would be greatly appreciated.
Hey Guys,
Still having this issue and would really appreciate any help. I tried another install on a machine that has never had XBMC on it and got the same thing. I’m surprised no one else has had this issue. Win 7 x64 Ultimate….can’t browse to SMB network. Drives are definitely shared correctly and not password protected. Added share by IP, but it did not load any of the folder’s contents. All of my movies are in separate folders within each shared drive.
Thanks!
RE: Browse to SMB shares broken - tetzuoshima - 2012-04-08 08:33
I think you need to post a full debug log if you want help.
http://pastebin.com/
RE: Browse to SMB shares broken - Dj Freddy D - 2012-04-08 09:09
I have had this issue on my newly built XBMC htpc, W7 64bit. Not sure if you have the same issue, it was a DNS problem for me.
flush DNS and re-register resolved my issue.
RE: Browse to SMB shares broken - noonan2678 - 2012-04-08 14:56
(2012-04-08 09:09)Dj Freddy D Wrote: I have had this issue on my newly built XBMC htpc, W7 64bit. Not sure if you have the same issue, it was a DNS problem for me.
flush DNS and re-register resolved my issue.
That sounds like it makes sense... You mean with ipconfig /flushdns, right?
*EDIT - Tried that with no luck. It does make sense that it is a DNS issue as I recently switch to OpenDNS.
Log of recent session here - http://pastebin.com/KYCXwjvZ
RE: Browse to SMB shares broken - noonan2678 - 2012-04-08 15:21
(2012-04-08 14:56)noonan2678 Wrote:(2012-04-08 09:09)Dj Freddy D Wrote: I have had this issue on my newly built XBMC htpc, W7 64bit. Not sure if you have the same issue, it was a DNS problem for me.
flush DNS and re-register resolved my issue.
That sounds like it makes sense... You mean with ipconfig /flushdns, right?
*EDIT - Tried that with no luck. It does make sense that it is a DNS issue as I recently switch to OpenDNS.
Log of recent session here - http://pastebin.com/KYCXwjvZ
Here is the full debug log after attempting to browse SMB:
http://pastebin.com/xhPF3SbF
This is what I did with ipconfig FYI:
Microsoft Windows [Version 6.1.7601]
Copyright © 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>ipconfig /flushdns
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
C:\Windows\system32>ipconfig /registerdns
Windows IP Configuration
Registration of the DNS resource records for all adapters of this computer has b
een initiated. Any errors will be reported in the Event Viewer in 15 minutes.
C:\Windows\system32>
RE: Browse to SMB shares broken - noonan2678 - 2012-04-09 18:12
bump - hoping someone can help with the provided info
thanks again
RE: Browse to SMB shares broken - vexation - 2012-04-09 19:46
(2012-04-08 04:13)noonan2678 Wrote: HELP! – Can’t browse to SMB folder locations to add sources on x64 windows machines where the folders are shared correctly and viewable through any other method. I am running other versions and all have worked fine. Any help here would be appreciated as I’m sure other will have this issue also.
When you say accessible via any other method, what do you mean? You mean you can click on start->run and enter \\servername\sharename and you can access the share?
If you open a command prompt and 'ping servername' do you get a response or does it time out? If it's working via IP address but not computer name, you definitely have a problem with DNS/Name resolution. Make sure the 'Computer Browser' and 'Network Location Awareness' services are started on all the W7 boxes first and we'll go from there (if you're not sure how to do that, click on the Start orb, type services, click on the icons that looks like a cog.. in the window that opens up, the rest is fairly self explanatory (check Computer Browser row and make sure it's says started)
RE: Browse to SMB shares broken - noonan2678 - 2012-04-09 19:58
(2012-04-09 19:46)vexation Wrote:(2012-04-08 04:13)noonan2678 Wrote: HELP! – Can’t browse to SMB folder locations to add sources on x64 windows machines where the folders are shared correctly and viewable through any other method. I am running other versions and all have worked fine. Any help here would be appreciated as I’m sure other will have this issue also.
When you say accessible via any other method, what do you mean? You mean you can click on start->run and enter \\servername\sharename and you can access the share?
If you open a command prompt and 'ping servername' do you get a response or does it time out? If it's working via IP address but not computer name, you definitely have a problem with DNS/Name resolution. Make sure the 'Computer Browser' and 'Network Location Awareness' services are started on all the W7 boxes first and we'll go from there (if you're not sure how to do that, click on the Start orb, type services, click on the icons that looks like a cog.. in the window that opens up, the rest is fairly self explanatory (check Computer Browser row and make sure it's says started)
Thanks for the help. Yes, the UNC path works fine and the folders inside populate correctly. My file structure is like this: drive\movies\movie name\movie.mkv for each movie. This all worked fine on previous versions of XBMC. Both services that you mentioned are started and functioning correctly. I can ping the server fine.
I should also mention that it still doesn't work when running an instance of XBMC on the "server" machine that has the shares locally. I can select the drives from the local browser in "add files" but not through the shares. When I use an IP to navigate to the server, again from "add files," I see the shares, but it does not populate the movie folders, and ultimately, the movies themselves using that method.
I am at a loss...
RE: Browse to SMB shares broken - vexation - 2012-04-09 20:06
Sounds like the OS side is fine then, if Windows can access the UNC, XBMC shouldn't have any issues.
To rule out any issues with your XBMC profile, care to try running XBMC in portable mode and then try adding a source? I think it's xbmc -p? Alternatively, you could temporarily rename the XBMC folder in %appdata% and then let XBMC create a new profile (can always delete the new profile and rename your original again if it doesn't help)
(i'm thinking specifically about the passwords.xml file, wondering whether XBMC is using an SMB user/pass when it shouldn't be)
RE: Browse to SMB shares broken - noonan2678 - 2012-04-09 20:41
(2012-04-09 20:06)vexation Wrote: Sounds like the OS side is fine then, if Windows can access the UNC, XBMC shouldn't have any issues.
To rule out any issues with your XBMC profile, care to try running XBMC in portable mode and then try adding a source? I think it's xbmc -p? Alternatively, you could temporarily rename the XBMC folder in %appdata% and then let XBMC create a new profile (can always delete the new profile and rename your original again if it doesn't help)
(i'm thinking specifically about the passwords.xml file, wondering whether XBMC is using an SMB user/pass when it shouldn't be)
I thought it could be something to do with passwords too. I made sure that password protected sharing on the Windows side was off. I just did a fresh install of XBMC and had this issue...will try portable mode now and let you know.
Thanks again!
Just tried both options, portable, and renamed. Confirmed a new profile was created, but same issue. I am totally stumped. Can you see anything in the logs?