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+---- Thread: Help with ATV2 FREEZING (/showthread.php?tid=129933)
Help with ATV2 FREEZING - fariswheel - 2012-04-25
I got a really annoying issue
When ever i leave my apple tv2 for to long it freezes.
for example i am watching justin tv and i fall asleep when i wake up the next day i sort have to unplugg the power and then boot tether it again
almost every morning unless i decide to just use my computer to watch Justin tv.
When it freezes i cant select anything i can leave the stream everything is just frozen solid and the only way i could use it for me to unplug and then replug and then re boot tethered.
If any one could help me out that would be great
thank you
RE: Help with ATV2 FREEZING - deanmv - 2012-04-25
People aren't mind/log readers i'm afraid: http://forum.xbmc.org/showthread.php?tid=92480
RE: Help with ATV2 FREEZING - fariswheel - 2012-04-25
sorry for that i am new to ATV2 so i havent figured out the log, but am reading our link and ill get back to you guys asap
thank for the link
RE: Help with ATV2 FREEZING - DLeavy - 2012-04-25
Don't sleep?
RE: Help with ATV2 FREEZING - fariswheel - 2012-04-25
for the xbmc.log to work i need to enable debugging from the setting option and then go about reproducing the same issue ?
when i put the apple tv 2 to sleep it works fine when i pull it out its works with no issue
my issue is that i am playing something then my tv sleep and i obviously already fell asleep when i turn my tv back on its frozen on a picture and i cant do anything after that
RE: Help with ATV2 FREEZING - deanmv - 2012-04-25
Yeah, turn debugging on then try to leave it so that the error occurs, try not to do too much else so that it fills up the log.
RE: Help with ATV2 FREEZING - fariswheel - 2012-04-25
okay ill go ahead and do this tonight so ill just play justin tv and go to sleep, i do have a question for you, if it does freeze and then i do have to go about restarting it and then boot tehter it again, will that log get erased ?
or would i have to get the log before i reboot ?
thank you again all for the help
RE: Help with ATV2 FREEZING - deanmv - 2012-04-25
The log will save as xbm.log and then when after you re-tether and boot if you start xbmc then it will save a new log as xbmc.log and move the old one to xbmcold.log. It always saves 2 logs, the complete last time that xbmc was run, and the current running of it.
RE: Help with ATV2 FREEZING - fariswheel - 2012-04-25
so its best to re tether boot it and before i get inside of xbmc i should pull the log before it start a new one
is that right ?
RE: Help with ATV2 FREEZING - deanmv - 2012-04-25
You will have to do a tethered boot, then either go in BEFORE you start XBMC and get the one called xbmc.log or start XBMC and then get the one called xbmcold.log
RE: Help with ATV2 FREEZING - fariswheel - 2012-04-26
well i think i did it right here is my log file
i had to but i followed your advice and that after it froze i re thered booted and before i went back into xbmc i had gone in and pulled the log file from
/var/mobile/library/preferences/xbmc.log
as the debugging screen suggests it aswell
ALSO it was so long i couldnt get it on pastebin to i had it linked to my dropbox account here is my log
https://www.dropbox.com/s/piys8rr6o0kd9lo/xbmc.log
RE: Help with ATV2 FREEZING - fariswheel - 2012-04-28
i hope you guys are able to access the log if not let me know ill upload it to another site or something
RE: Help with ATV2 FREEZING - whitecom - 2012-04-28
@fariswheel: FWIW, This happened to me before upgrading to a recent version of the justin.tv plugin. I haven't experienced this issue post-update.
If the justin.tv plugin is outdated, updating it may fix this issue.
RE: Help with ATV2 FREEZING - fariswheel - 2012-04-28
i will look into this and see if there is an update and see if there is if it does fix the issue up