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+---- Thread: This file is no longer available (but it is....) (/showthread.php?tid=200760)
This file is no longer available (but it is....) - ecopsorn - 2014-07-27
Hi there
I have switched my movie collection from USB disks to a QNAP 469L NAS.
I have imported all movies through the XBMC menu (SMB) and it worked fine.
Now from time to time, XBMC doesn't want to play my movies when I want to play them through the regular "Movies" menu.
The error message:
---------------
Remove movie from library
This file is no longer available.
Would you like to remove it from the library?
---------------
appears.
When I press "NO" and go to the Video --> Files --> "Share" folder, the movie plays just fine.
Any idea how I can fix this problem?
RE: This file is no longer available (but it is....) - leepenny - 2014-07-27
have you checked that the file path you have for your 'missing' movie is the same - press 'i' on movie to find path at the bottom of the screen - does this correlate with the path you go to in file mode ?
If all good then is it a case of the qnap nas going to sleep ? and xbmc seeing nothing when it 'calls' the path to your qnap
You can tell if this is the case by simply trying to play a movie - getting the warning and selecting 'NO' for removing it ,then giving it a couple of seconds and trying to play the file again. - if it plays ok then you need to have a look at the qnap settings
RE: This file is no longer available (but it is....) - ecopsorn - 2014-07-27
yes the patch when pressing 'i' on movie correlates with the path in file mode.
qnap nas is also not going to sleep, I have it always on. The problem also persists even if I try another time or restart XBMC
I have also tried to remove all movies and add them again. It then works for a while and than the same problem comes back.
When I go to windows and check if I can access the NAS from there it also works.
I'm really running out of ideas here, what else could I try?
RE: This file is no longer available (but it is....) - leepenny - 2014-07-28
ok - first start with a debug log - paste the link here and let someone more knowledgeable have a look
RE: This file is no longer available (but it is....) - ecopsorn - 2014-08-04
Problem fixed.
The problem was not XBMC.
Somehow it was a security issue in Win7. It still doesn't make sense that I could play the movies through the videos menu but not from the library, but whatever it works now.
RE: This file is no longer available (but it is....) - DaVu - 2014-08-05
and how did you solved it? Maybe it's interesting for other users, who have related problems.
RE: This file is no longer available (but it is....) - ecopsorn - 2014-08-05
(2014-08-05, 09:24)David1977 Wrote: and how did you solved it? Maybe it's interesting for other users, who have related problems.
I checked the windows network again after the problem occurred. Than I went to network and double-clicked on the NAS, I was than prompted to enter the network password. I saved this one and since than it works
