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Solved Unable to install plug-ins or skins - Printable Version

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+---- Thread: Solved Unable to install plug-ins or skins (/showthread.php?tid=201987)

Unable to install plug-ins or skins - Triwis - 2014-08-13

Hi,

I am new to XBMC and I had some trouble installing plug-ins or skins. On the forum, I found how to enable the log file. Here is what I got:
Code:
18:08:10 T:9288   DEBUG: CApplication::ProcessMouse: trying mouse action leftclick
18:08:10 T:9288   DEBUG: CFileCache::Open - opening <addons/frodo/skin.ace/skin.ace-2.0.2.zip.md5> using cache
18:08:10 T:9288   DEBUG: CurlFile::Open(0CB7E368) http://mirrors.xbmc.org/addons/frodo/skin.ace/skin.ace-2.0.2.zip.md5
18:08:10 T:9288    INFO: XCURL::DllLibCurlGlobal::easy_aquire - Created session to http://mirrors.xbmc.org
18:08:11 T:8232  NOTICE: Thread FileCache start, auto delete: false
18:08:11 T:8232    INFO: CFileCache::Process - Hit eof.
18:08:11 T:8232   DEBUG: Thread FileCache 8232 terminating
18:08:11 T:9288   DEBUG: Addon skin.ace requires script.xbmc.subtitles version 3.9.14 which is not available

Seems I am missing "script.xbmc.subtitles version 3.9.14". I tried to find how to install this, but I was unable to find an answer. I have the same problem for other skins or plug-ins.

I am running the latest stable version of XBMC (I guess it is 13.1) on Windows 7 x64.

Thank you.

RE: Unable to install plug-ins or skins - DaVu - 2014-08-13

don´t cut logifles. Only paste a full Debug Log on a pastebinsite:

http://xbmclogs.com/

Maybe this and further postings will help you:

http://forum.xbmc.org/showthread.php?tid=173749&pid=1568024#pid1568024

RE: Unable to install plug-ins or skins - Martijn - 2014-08-13

That is an old version of Ace skin. The subtitles addon will not work in Gotham any more.

Add-on_manager#Force_refresh (wiki)

RE: Unable to install plug-ins or skins - DaVu - 2014-08-13

Yeah....that´s what my link points to Wink

RE: Unable to install plug-ins or skins - Triwis - 2014-08-13

(2014-08-13, 12:43)Martijn Wrote: That is an old version of Ace skin. The subtitles addon will not work in Gotham any more.

Add-on_manager#Force_refresh (wiki)

That did the trick! Thanks!

(2014-08-13, 12:40)David1977 Wrote: don´t cut logifles. Only paste a full Debug Log on a pastebinsite:

http://xbmclogs.com/
For the logfiles, I'll keep that in mind if I ever have any problems. Thanks for the info!