AppleTV boots to XBMC then blank screen

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puulima Offline
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Post: #1
I've searched the forums but can't find anything specific to my issue.

I was away on a biz trip and received a call from my kid. The Apple TV boots to a blank screen. Nothing has been updated as far as XBMC version - not sure if the skin may have auto updated (Night). I have my ATV1 set to boot right to XBMC using multifinder. So not sure how to resolve?

Can't get anywhere as the remote clicks don't work so can't quit XBMC to get back to the ATV menu.

I can probably SSH into the ATV but not sure what I should be looking for or what to change. Hate to have to do a factory reset. My ATV had an old firmware version - not sure if te patchstick would work with that as I recall having updated it once or twice before doing the patchstick. So would need to get it back to the appropriate version for the patchstick to work?

Hoping to avoid that.

Anybody have any ideas? It's worked great for a few years now - and was running the latest version of XBMC.

Thanks
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eTip Offline
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Post: #2
Ssh, get the log file and look at it....and/or post it...
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puulima Offline
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Post: #3
ok, kept searching and found a post on how to SSH in and switch off Multifinder. So now I can boot to the norm ATV menu. XBMC still got stuck on a blank screen after the splash screen. So I re-downloaded 10.1 from the Downloads menu and now when I start XBMC it plays the splash screen tune and gets stuck on the splash screen. The ATV blinks when I use the remote but no response from XBMC and no remote sounds.

I poked around and found the latest LOG file - here it is: Latest Log File from ATV

I checked the Crash Reporter folder...the file in there dates back to March so does that mean XBMC isn't crashing?

I was able to edit the guisettings.xml file and changed the skin to confluence and XBMC starts up nicely. I can even change to Night again but as soon as I quit & restart XBMC - same blank screen again. I even renamed the NIGHT skin folder and reinstalled and the same issue. Doesn't look like NIGHT has changed for a few months so why this issues all of a sudden?

Not sure where to go from here...will keep searching the forums...but if anyone has any advice...please send it over

Latest Update:
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I found that the skins are in a new folder on the ATV, so renamed that and then went and uninstalled and reinstalled but the renamed folder disappeared and there's a folder for the NIGHT skin back in there...timestamp is current so seems to be a "new" downloaded version...but didn't see any download progress % on the screen on the ATV - and my settings remained the same so not sure I'm doing this right.

Can anyone advise how to completely delete a skin manually (SSH) from the ATV so I can re-download? I'm thinking maybe something got corrupted?

I'm using WinSCP so pretty easy to poke around

Help?

Thx
(This post was last modified: 2011-06-19 08:07 by puulima.)
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puulima Offline
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Post: #4
I'm stuck. Posted the log file. Anybody have any ideas?
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mcborzu Offline
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Post: #5
1. To get a proper debug log go to Settings->System->Debugging->"enable debug logging"

2. Why not just delete Night and then re-download a fresh copy via the repo, so we know we have a fresh untampered version...

[Image: widget]

Check out The Carmichael - A Skin For XBMC

Check out Night - A Skin For XBMC

Check out Unfinished - A Skin For XBMC
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puulima Offline
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Post: #6
I will post a full debug log this afternoon.

I did go into the enabled Addons and uninstall Night - then go back in and reinstall. But it didn't take long and didn't see the usual "downloading %" progress...so thinking its using the previously saved version?

How can I force a new download? Assuming there's a "get" command? I don't SSH much...
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puulima Offline
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Post: #7
Here's the debug log: XBMC debug log

I had Confluence running...so first turned on the debug log, changed skin to NIGHT, quit XBMC and started XBMC again. Assuming this log starts when I restarted. Here's the "old" log in case that's of any use: Old debug log (from last night through to quiting XBMC after changing to NIGHT

Just out of curiosity - what does one look for in this lengthy debug log to determine what's tripping up?

Thanks for the help...
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davilla Offline
Team-XBMC Developer
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Post: #8
Does Confluence behave in the correct manner ?


MediaInfo : http://mediainfo.sourceforge.net/
Do not e-mail XBMC-Team members directly asking for support. Read/follow the forum rules.
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puulima Offline
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Post: #9
It seemed to be. I quit and restarted XBMC several times and no issues when the skin was set to Confluence.

Just found that the ATV resolution was set back to 1080p. Not sure how that happened. Trying to restart with Night but it seems to be stuck scanning/updating the library? But it's looking in:

/mnt/.../.../.../.../.../.../.../.../.../.../.../F91 Confused

None of my Video sources is pointing at the ATV folders. Unless my kid tried to add a music source? It says "Downloading Movie Information" though.

Going to let that run to see if it gets past and starts.
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puulima Offline
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Post: #10
Didn't get past it. Edited the Music Sources to remove a reference to a music folder on the ATV. Not sure if that was added or is standard. Still freezes when starting with Night as the skin. Confluence starts.

What else can I look at? How can I refresh the skin completely?
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