[austin713]

As the title states im having issues getting XBMC to open in W7 64bit. when i click the icon it thinks for a second then does nothing. trying to pull up task manager does not work and then my system eventually locks up and freezes and i have to hard boot my laptop. i have tried opening in vista and xp compatability modes and it does the same thing, just not freezing. any ideas??

[austin713]

anyone?

[hoju3508]

I'm running W7 64-bit on an i7 and haven't seen this issue. Maybe, you should uninstall and reinstall?

[jhsrennie]

A debug log might help, depending on where XBMC is crashing. Because you can't start XBMC you'll need to turn on debug logging by editing a config file. Press Windows-R and in the Run dialog type:

notepad %appdata%\xbmc\userdata\advancedsettings.xml

and click OK. When you are prompted to create a new file answer "Yes" and Notepad should open showing an empty file. Copy and paste the following into Notepad.

Code:

<advancedsettings>
  <loglevel>1</loglevel>
</advancedsettings>

Close Notepad and answer "Yes" when it asks if you want to save the changes. Now start XBMC and wait for it to crash. When everything has recovered press Windows-R again and type:

%appdata%\xbmc\xbmc.log

and the log should open in Notepad. Go to pastebin.com, paste in the log contents from Notepad and post here the link that pastebin.com gives you.

JR