XBMC unresponsive (freezes) when paused and idle for extended period of time

  Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Post Reply
graymoment Offline
Junior Member
Posts: 18
Joined: Sep 2011
Reputation: 0
Question  XBMC unresponsive (freezes) when paused and idle for extended period of time
Post: #1
XBMC consistently freezes and becomes unresponsive when I have something paused (music or video) and it is idle for an extended period of time. When I come back to XBMC and try to resume playing, it shows the counter move forward very fast to the end, and then does nothing. It becomes completely unresponsive. The only solution is to Ctrl+Alt+Delete and force close. Any ideas?

Here is the Pastebin of my debug

XBMC 11.0 "Eden" Beta 2
Windows 7 Ultimate, 64-bit, Service Pack 1
Intel i3-2120 3.3Ghz
8 GB RAM
Nvidia GeForce 210 Driver version: 8.17.12.7533
Sound card: Nvidia, Driver version: 1.1.9.0
find quote
jhsrennie Offline
Team-XBMC Developer
Posts: 7,248
Joined: Nov 2008
Reputation: 119
Location: Chester, UK
Post: #2
The error is obviously:

CWin32WASAPI::AddPackets: GetBuffer failed (-2004287484)

but I don't know that bit of the code well enough to know what this means.

JR
find quote
graymoment Offline
Junior Member
Posts: 18
Joined: Sep 2011
Reputation: 0
Post: #3
jhsrennie Wrote:The error is obviously:

CWin32WASAPI::AddPackets: GetBuffer failed (-2004287484)

but I don't know that bit of the code well enough to know what this means.

JR

I noticed several failures in the bug report, so i wasn't sure which failure caused it. It froze while paused on the last Miles Davis song, if that helps anyone.
find quote
graymoment Offline
Junior Member
Posts: 18
Joined: Sep 2011
Reputation: 0
Post: #4
Just bumping to see if anyone might be able to offer some insight here. I'm not the only person who has posted on various online forums with this problem.

I can't seem to figure it out. XBMC will, without fail, become unresponsive after attempting to resume play (music or video) after a long pause.
find quote
CrystalP Offline
Team-XBMC Developer
Posts: 822
Joined: Apr 2010
Reputation: 18
Location: The Great North
Post: #5
The error code -2004287484 in the log is AUDCLNT_E_DEVICE_INVALIDATED, explained by Microsoft as "The audio endpoint device has been unplugged, or the audio hardware or associated hardware resources have been reconfigured, disabled, removed, or otherwise made unavailable for use."
So I'm not sure how to recover but first, try to not do something to upset Windows... Switching TV/AVR on/off, changing input, power save modes, things like that. Also don't change the Windows audio device properties.

Always read the XBMC online-manual, FAQ, Wiki and search the forum before posting.
Do not e-mail XBMC-Team members directly asking for support. Read/follow the forum rules.
For troubleshooting and bug reporting please make sure you read this first.
find quote