XBMC Eden crashing

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john.doe Offline
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Post: #16
Same problem here. I am going to post a bug report next time when it happens again. I hope this issue will be fixed soon because it occures quite often.
(This post was last modified: 2012-04-06 19:33 by john.doe.)
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DDDamian Offline
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Post: #17
Guys - we're recognizing this is an issue - but we need those logs pls.

System: XBMC HTPC with HDMI WASAPI & AudioEngine - Denon AVR-3808CI - Denon DVD-5900 Universal Player - Denon DCM-27 CD-Changer
- Sony BDP-S580 Blu-Ray - X-Box 360 - Android tablet wireless remote - 7.1 Streem/Axiom/Velodyne Surround System
If I have been able to help feel free to add to my reputation +/- below - thanks!
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john.doe Offline
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Post: #18
It sounds strange but as soon as I enable debugging mode, it never happens again?
It is the same issue which was already discussed here http://forum.xbmc.org/showthread.php?tid=119503.

Unfortunately the problem indeed can't be reproduced when logging is turned on. Otherwise, it will crash within few seconds when skipping forward and backward repeadtly.
(This post was last modified: 2012-04-06 20:45 by john.doe.)
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kricker Offline
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Post: #19
I've tried and tried to replicate this on 3 different Windows PCs. I just can't get it to crash. We need to know the various settings I asked for earlier.

Read this before using these builds.
XBMC win32 SVN builds
Changelog
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john.doe Offline
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Post: #20
Settings are all default.

Resolution 1680x1050
Audio Output analog
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doclucas Offline
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Post: #21
upgrading the nVidia display drivers didn't seem to help. It still crashes occasionally when I am performing those operations.
Will try to get a full log asap. It might become quite large in case I will need to leave debugging on for a long while, where do I send it to if it's large?
(This post was last modified: 2012-04-06 22:53 by doclucas.)
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john.doe Offline
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Post: #22
I suppose you either won't be able to reproduce the problem when logging is activated. I tried for hours and it is stable. However as soon as I turn it off and try again it crashes whithin short time.

If you could make it though you might use pastebin.com
(This post was last modified: 2012-04-06 23:08 by john.doe.)
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amerrykan Offline
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Post: #23
After reproducing this on two different Windows 7 PCs using NFS, I enabled debugging logging and used all manner of skipping and seeking to jump around the file (I spent about an hour doing this on both machines). I could not make it crash again.

To be absolutely sure nothing was interfering, I deleted my XBMC profile (%UserProfile%\AppData\Roaming, deleted the XBMC folder), added the video source and started playback. I reproduced the crash in less than a minute.

Here's the crashlog from that, whatever use it may be: http://pastebin.com/SRttKrRN
As expected, nothing is logged between the time playback begins and the crash occurs.

I'll continue attempting to reproduce this with debugging logging enabled, but I'm fairly sure we need a new approach to troubleshooting this.
(This post was last modified: 2012-04-07 01:56 by amerrykan.)
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amerrykan Offline
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Post: #24
Here's a log with debugging enabled, but no crash: http://facestabbins.com/xbmc.log

Perhaps it will give someone a clue.
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john.doe Offline
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Post: #25
I have recognized that xbmc not always crashes instantly sometimes playback just freezes when skipping.

I was able to turn on debugging logging after the freeze (xbmc still worked, only playback of video stopped).

I have no clue if it is somehow useful.

http://pastebin.com/hh9uF0SB
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doclucas Offline
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Post: #26
(2012-04-06 23:04)john.doe Wrote:  I suppose you either won't be able to reproduce the problem when logging is activated. I tried for hours and it is stable. However as soon as I turn it off and try again it crashes whithin short time.

If you could make it though you might use pastebin.com

Actually I did reproduce it when the debugging was on and then pasted here the end of the log, but unfortunately I didn't keep the full log and then it was lost and I just couldn't reproduce it again with debugging on. Point is, it is possible to reproduce with debugging on.
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debennett2 Offline
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Post: #27
Yeah, I'm noticing the same here. The underlying symptom is very annoying (the crashing)....but I can't seem to reproduce with logging on but can in moment with it off. THATT in itself should say something, right? I've tried hardware and software decoding, always at 1920x1080, auto deinterlacing settings (anyone else havingthese issues using any processing?)
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doclucas Offline
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Post: #28
I reproduced the crash.
Here is my event log:
Faulting application name: XBMC.exe, version: 10.5.0.0, time stamp: 0x4f6a5a0a
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec49b8f
Exception code: 0xc0000374
Fault offset: 0x000ce6c3
Faulting process id: 0x18dc
Faulting application start time: 0x01cd14e6f03057ef
Faulting application path: C:\Program Files (x86)\XBMC\XBMC.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: 2bbf43c1-80db-11e1-a282-50e5493a4e54

- System -> Video Output settings:
Display mode: full screen #1
resolution: 1920x1080
use a full screen window: OFF
blank other displays: ON
vertical blank sync: enabled during video playback

- System -> Audio Output settings:
Audio output: Analog
Speakers configuration: 2.0
Boost volume level on downmix: ON
Dolby: OFF
DTS: OFF
Audio Output Device: DirectSound: primary sound driver

- Video -> Playback
Render Method: Auto Detect
DXVA2: ON
Adjust display refresh: ON
Pause during refresh rate change: 2.0 secs
Sync playback to display: OFF
Allowed error: NONE
Display 4:3 as: NORMAL
Teletext: OFF


System Summary:
OS Name Microsoft Windows 7 Ultimate
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name ADMIN-PC
System Manufacturer Gigabyte Technology Co., Ltd.
System Model Z68A-D3-B3
System Type x64-based PC
Processor Intel® Core™ i5-2500 CPU @ 3.30GHz, 3601 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date Award Software International, Inc. F10, 21/2/2012
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale Israel
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name Admin-PC\Admin
Time Zone SE Asia Standard Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.98 GB
Available Physical Memory 2.56 GB
Total Virtual Memory 7.96 GB
Available Virtual Memory 5.79 GB
Page File Space 3.98 GB
Page File C:\pagefile.sys




Sound Devices (using nVidia video card HDMI as primary):
Name NVIDIA High Definition Audio
Manufacturer NVIDIA
Status OK
PNP Device ID HDAUDIO\FUNC_01&VEN_10DE&DEV_0015&SUBSYS_10DE0101&REV_1001\5&27DB541E&0&0001
Driver c:\windows\system32\drivers\nvhda64v.sys (1.3.12.0, 183.81 KB (188,224 bytes), 6/4/2012 03:26)

Name NVIDIA High Definition Audio
Manufacturer NVIDIA
Status OK
PNP Device ID HDAUDIO\FUNC_01&VEN_10DE&DEV_0015&SUBSYS_10DE0101&REV_1001\5&27DB541E&0&0101
Driver c:\windows\system32\drivers\nvhda64v.sys (1.3.12.0, 183.81 KB (188,224 bytes), 6/4/2012 03:26)

Name NVIDIA High Definition Audio
Manufacturer NVIDIA
Status OK
PNP Device ID HDAUDIO\FUNC_01&VEN_10DE&DEV_0015&SUBSYS_10DE0101&REV_1001\5&27DB541E&0&0201
Driver c:\windows\system32\drivers\nvhda64v.sys (1.3.12.0, 183.81 KB (188,224 bytes), 6/4/2012 03:26)

Name Microsoft LifeCam Studio.
Manufacturer Microsoft
Status OK
PNP Device ID USB\VID_045E&PID_0772&MI_02\7&3A4BEFF2&0&0002
Driver c:\windows\system32\drivers\usbaudio.sys (6.1.7601.17514, 107.13 KB (109,696 bytes), 21/11/2010 10:23)

Name NVIDIA High Definition Audio
Manufacturer NVIDIA
Status OK
PNP Device ID HDAUDIO\FUNC_01&VEN_10DE&DEV_0015&SUBSYS_10DE0101&REV_1001\5&27DB541E&0&0301
Driver c:\windows\system32\drivers\nvhda64v.sys (1.3.12.0, 183.81 KB (188,224 bytes), 6/4/2012 03:26)

Name Realtek High Definition Audio
Manufacturer Realtek
Status OK
PNP Device ID HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A002&REV_1000\4&3828EB94&0&0201
Driver c:\windows\system32\drivers\rtkvhd64.sys (6.0.1.6368, 2.73 MB (2,861,288 bytes), 6/7/2011 04:52)

EDIT:
xbmc.log debug file is available to download from:
https://docs.google.com/open?id=0B5Vrb7-...eEltd0tWUQ
(This post was last modified: 2012-04-07 20:35 by doclucas.)
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DDDamian Offline
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Posts: 3,030
Joined: Sep 2011
Reputation: 254
Location: Canada
Post: #29
Doclucus - excellent report! Will review and see if it helps pin this down.

System: XBMC HTPC with HDMI WASAPI & AudioEngine - Denon AVR-3808CI - Denon DVD-5900 Universal Player - Denon DCM-27 CD-Changer
- Sony BDP-S580 Blu-Ray - X-Box 360 - Android tablet wireless remote - 7.1 Streem/Axiom/Velodyne Surround System
If I have been able to help feel free to add to my reputation +/- below - thanks!
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blitz4ever Offline
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Posts: 1
Joined: Apr 2012
Reputation: 0
Post: #30
Hello,

I'm new on the forum and with XBMC (4 days running Big Grin)

I came to this thread because I have also the crash problem with Eden.

The thing is, that I know what causes the problem (in my situation).

I have XBMC running on a Server 2008 R2 server which I use as file server and webserver.
The server shares my VGA monitor with my computer (next to the server) via a KVM switch (Aten CS22U).
The server is also connected to my Panasonic plasma via HDMI (cable through the wall to my living room).

When I watch a movie on my VGA or HDMI (or at the same time, via duplicate desktop) there is no problem.
But when I push my KVM button, because I want to use my computer -> XBMC crashes (ntdll error in the windows log and XBMC says the same like the logs in the posts above, jobworker .... thing).

I don't know if you can use this?
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