XBMC Crashing In Minimised background state with LoadLibrary"DBGHELP.DLL" Error

**WiSo** · 2012-04-25 19:00

wonder why we're lacking memory on your setup. we had members already going over XBMC with valgrind to detect those and IIRC we fixed all of them. If someone have more hints to what could cause it please post it here.

**chadoe** · 2012-04-25 20:12

may be related to this report Skin causing huge memory leak!

shaktoo · 2012-04-26 12:38

I can talk In detail & at length about Real memory leaks In Human brains but alas when it comes to computers & OS i think I may have hit the wall or the ceiling for that matter Tongue

There is a memory leak problem and you guys are on it.. Thanks for looking into it ..I wish I could do more

**CrystalP** · 2012-04-27 03:19

Maybe there's a specific screen that causes the crashes faster?
That reminds me of a dirty region bug fixed a while ago, can you leave the animations on and try disabling dirty regions (via advancedsettings.xml), to see if it makes a difference?

Lossanarch · 2012-04-30 03:43

Hi again all,

So after turning off animations XBMC hasn't stopped crashing after being minimised for a certain length of time, it's now just doing it differently. It doesn't come up with the .dll error msgbox anymore, it just hangs, but it still seems to do it after the same amount of time (on average) and it still seems to be related to the skin and memory issues (see log).
New debug log:
http://dl.dropbox.com/u/22004832/xbmc.30apr.log

I will try the dirty regions thing CrystalP, although I have a feeling it may already be off. Will try.

**CrystalP** · 2012-04-30 04:29

There is a ton of directx errors in the log, and they all say D3DERR_OUTOFVIDEOMEMORY, so it's related to mem usage again.
Try going to a more 'out of the box' config, bit by bit, so you can find the skin/addon that causes the issue. It's not happening here.

falafael · 2012-04-30 12:16

I too am having this problem for about 2 weeks now, usually i minimize xbmc whilst listening to internet radio on it, and then browse the net while the music plays, there is no time limit, it just seems random, the xbmc tab at the bottom, will say xbmc.error, and then when i click on the tab i get the error that everyone else has been having.

I'm running transparency, with background animations, the pc has 2 gig of memory too, going to try switching to confluence for a day or two to see, but i do like having transparency on here!
Thanks

Zarrr · 2012-05-20 14:32

Same problem here. Loaded XBMC last night and when I woke up this morning memory usage was at approximately 2.2 GB.

It had crashed with the DBGHELP.DLL error.

fizzme · 2012-05-20 23:51

Same problem here - 3.2 GB memory usage - does not happen with confluence - using stable EDEN.

windows 7 64bit 8 GB radeon 5670 1gb

thanks for the support

oops forgot using Aeon.Nox 3.0x from git - but happend with aeon.nox v2

fizzme · 2012-05-21 08:48

ok for me - it seems to be the artwork downloader addon - xbmc was stable around 300 mb memory even windowed and minimized - 1st artwork downloader run memory usage shot up by 300 mb , next run another 300 mb

so if i have the downloader on a schedule of 1 run per hour I will hit 2gig off of memory usage within 6 hours and then crash

next to try if it does the same when not windowed and minimized

chadoe Team-XBMC Developer Posts: 621 Joined: Nov 2003 Reputation: 0 Location: Home	2012-04-25 20:12 Post: #32 may be related to this report Skin causing huge memory leak! Always read the XBMC online-manual, FAQ and search the forum before posting. Do not e-mail XBMC-Team members directly asking for support. Read/follow the forum rules. For troubleshooting and bug reporting please make sure you read this first.
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shaktoo Fan Posts: 635 Joined: Mar 2010 Reputation: 3 Location: in LIMBO	2012-04-26 12:38 Post: #33 I can talk In detail & at length about Real memory leaks In Human brains but alas when it comes to computers & OS i think I may have hit the wall or the ceiling for that matter There is a memory leak problem and you guys are on it.. Thanks for looking into it ..I wish I could do more (This post was last modified: 2012-04-26 16:14 by shaktoo.)
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Zarrr Junior Member Posts: 1 Joined: May 2012 Reputation: 0	2012-05-20 14:32 Post: #38 Same problem here. Loaded XBMC last night and when I woke up this morning memory usage was at approximately 2.2 GB. It had crashed with the DBGHELP.DLL error.
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fizzme Junior Member Posts: 5 Joined: May 2012 Reputation: 0	2012-05-20 23:51 Post: #39 Same problem here - 3.2 GB memory usage - does not happen with confluence - using stable EDEN. windows 7 64bit 8 GB radeon 5670 1gb thanks for the support oops forgot using Aeon.Nox 3.0x from git - but happend with aeon.nox v2 (This post was last modified: 2012-05-21 00:32 by fizzme.)
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