Video Starts, but XBMC Freezes and only Audio Plays

Necromancyr · 2012-04-23 03:52

Odd issue - basically sometimes when I play a video the audio starts playing but the video just freezes on the menu. The only way to fix it is to kill XBMC and retry to play the video (which normally works fine next time).

Anyone seen this or heard of anything like it?

Hgletifer · 2012-04-23 05:07

I am having the same problem, but it happens all the time even after I restart xbmc.

(update) I changed the render method to software under video playback settings. It works just still not 100%

**jhsrennie** · 2012-04-23 12:20

We'd need to see a debug log to investigate this. You can enable debug logging without the annoying on screen stuff. Press Windows-R and in the Run diaolog type:

Code:

notepad "%appdata%\xbmc\userdata\advancedsettings.xml"

Click OK and answer Yes when you're asked if you want to create a new file. Copy and paste the following into Notepad:

Code:

<advancedsettings>

  <loglevel>1</loglevel>

</advancedsettings>

Close Notepad and save the changes. The next time you get the problem immediately close XBMC, then press Windows-R and in the Run dialog type:

Code:

"%appdata%\xbmc\xbmc.log"

(including the quotes). Click OK and the log should open in Notepad. Copy and paste the log into http://pastebin.com/ and post the link it gives you here.

Necromancyr · 2012-04-23 19:05

Will do. Figured that would be the case but just wanted to check if it was a known issue I just couldn't find mentioned on the forums. And switching to software render isn't an option for me - using a nettop.

momoz · 2012-04-24 02:31

I have the exact same problem on one of my two ASRock ION boxes running Win7.

I will try to spend some time tonight to also submit a debug log.. If it matters, Eden Betas didn't do this, I only started experiencing this on the Eden Final.

mike

CutSickAss · 2012-04-24 02:36

Do you have Movie Sets add-on enabled? I had the same problem up until a few days ago when Big_Noid suggested disabling it. Worked like a charm.

momoz · 2012-04-24 02:58

Here is the pastebin.. I was able to reproduce even though it is totally random.
http://pastebin.com/WLUAxxd1

Last night, one video crashed 4 times in a row, tonight I couldln't get that one to crash, but on the 10th attempt this show crashed it.

Like I said in the previous post, this box didn't crash on any beta or RC.. only on the final release. I am going to try the Movie Sets now.

momoz · 2012-04-24 04:11

http://pastebin.com/LeSrJFPD

Here is another example.. The video is not corrupt as it plays everywhere and even on this box. Seems random.

**jhsrennie** · 2012-04-24 11:59

Can you post the full versions of the two logs please.

Necromancyr · 2012-04-27 05:38

I haven't had this happen again yet - I sat down and tried over and over to get it to happen, but nothing. Guaranteed it'll happen when I sit down to watch a movie this weekend...I'll capture mine then.

And this may have started around when I installed Movie Sets...Odd it would happen because of that.

Necromancyr Senior Member Posts: 208 Joined: Jan 2009 Reputation: 0	2012-04-23 03:52 Post: #1 Odd issue - basically sometimes when I play a video the audio starts playing but the video just freezes on the menu. The only way to fix it is to kill XBMC and retry to play the video (which normally works fine next time). Anyone seen this or heard of anything like it?
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Hgletifer Junior Member Posts: 2 Joined: Dec 2011 Reputation: 0 Location: Florida	2012-04-23 05:07 Post: #2 I am having the same problem, but it happens all the time even after I restart xbmc. (update) I changed the render method to software under video playback settings. It works just still not 100% (This post was last modified: 2012-04-23 07:21 by Hgletifer.)
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Necromancyr Senior Member Posts: 208 Joined: Jan 2009 Reputation: 0	2012-04-23 19:05 Post: #4 Will do. Figured that would be the case but just wanted to check if it was a known issue I just couldn't find mentioned on the forums. And switching to software render isn't an option for me - using a nettop.
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momoz Junior Member Posts: 18 Joined: Nov 2009 Reputation: 0	2012-04-24 02:31 Post: #5 I have the exact same problem on one of my two ASRock ION boxes running Win7. I will try to spend some time tonight to also submit a debug log.. If it matters, Eden Betas didn't do this, I only started experiencing this on the Eden Final. mike
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CutSickAss Fan Posts: 430 Joined: Dec 2011 Reputation: 28 Location: Greece	2012-04-24 02:36 Post: #6 Do you have Movie Sets add-on enabled? I had the same problem up until a few days ago when Big_Noid suggested disabling it. Worked like a charm. Workin.gr: Το Ελληνικό freelancer Mylot.gr: Σπάνια gadgets, σε σπάνιες τιμές (This post was last modified: 2012-04-27 11:42 by CutSickAss.)
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momoz Junior Member Posts: 18 Joined: Nov 2009 Reputation: 0	2012-04-24 04:11 Post: #8 http://pastebin.com/LeSrJFPD Here is another example.. The video is not corrupt as it plays everywhere and even on this box. Seems random.
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jhsrennie Team-XBMC Developer Posts: 7,237 Joined: Nov 2008 Reputation: 117 Location: Chester, UK	2012-04-24 11:59 Post: #9 Can you post the full versions of the two logs please.
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Necromancyr Senior Member Posts: 208 Joined: Jan 2009 Reputation: 0	2012-04-27 05:38 Post: #10 I haven't had this happen again yet - I sat down and tried over and over to get it to happen, but nothing. Guaranteed it'll happen when I sit down to watch a movie this weekend...I'll capture mine then. And this may have started around when I installed Movie Sets...Odd it would happen because of that.
	find quote