XBMC crashes on startup

florian.beer · 2012-05-04 18:35

I have XBMC running on a Mac Mini.
All the software is updated and the setup is brand new.

Now suddenly after about a week, XBMC crashes every time I start it.
I guess it's during the media scan process, but I can't be sure because it's so quick.

I already tried moving the latest items (movies & tv shows) out of their library folders, but to no avail!

Here's the crash log of my latest attempt: http://pastebin.com/PQiSwU1h

**davilla** · 2012-05-04 19:01

see xbmc.log and it might show what it's trying to scan.

florian.beer · 2012-05-04 19:52

http://pastebin.com/x2dDtyw7
this is my xbmc.log

the only error I found is this line:
ERROR: Unable to load libcrystalhd.dylib, reason: dlopen(libcrystalhd.dylib, 1): image not found

currently researching …

florian.beer · 2012-05-04 20:09

Solved it!

I looked at my profile folder really close and found a suspicious 'autoexec.py' that contained references to a plugin I remembered recently deactivating. Since the last entry in xmbc.log was "-->Python Interpreter Initialized<--" it was an easy bet that removing said file would stop the crashes - and it did Smile

Thank you davilla for giving me a push in the right direction!

**Memphiz** · 2012-05-05 01:34

post the content of the autoexec.py - we don't wanna crash Wink

MarkusK · 2012-12-30 12:33

Hi !
I'm using a Mac I got the same Error in my XBMC Log:

ERROR: Unable to load libcrystalhd.dylib, reason: dlopen(libcrystalhd.dylib, 1): image not found

Could you help me to solve the problem ? Where i have to look ? In which folder ?

**jmarshall** · 2012-12-30 23:56

That's nothing to worry about. If you have a real problem, them post the entire debug log.

MageX · 2012-12-31 06:17

Maybe that error message should be changed to say "CrystalHD support missing, disabling..." or something more informative to less technically minded users.

MarkusK · 2012-12-31 17:33

Ok. So i should ignore this error ?
Imo this should changed to a notice or something ...
I got a Mac mini i5 with AMD 6630 GPU

davilla Team-XBMC Developer Posts: 10,402 Joined: Feb 2008 Reputation: 58	2012-05-04 19:01 Post: #2 see xbmc.log and it might show what it's trying to scan. MediaInfo : http://mediainfo.sourceforge.net/ Do not e-mail XBMC-Team members directly asking for support. Read/follow the forum rules.
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florian.beer Junior Member Posts: 3 Joined: May 2012 Reputation: 0	2012-05-04 19:52 Post: #3 http://pastebin.com/x2dDtyw7 this is my xbmc.log the only error I found is this line: ERROR: Unable to load libcrystalhd.dylib, reason: dlopen(libcrystalhd.dylib, 1): image not found currently researching …
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Memphiz Team-XBMC Developer Posts: 7,684 Joined: Feb 2011 Reputation: 91 Location: germany	2012-05-05 01:34 Post: #5 post the content of the autoexec.py - we don't wanna crash AppleTV2/iPhone/iPod: HowTo find debug logs and everything else which the devs like so much: click here HowTo setup NFS for XBMC: Wiki NFS HowTo configure avahi (zeroconf): Wiki Avahi READ THE IOS FAQ!: iOS FAQ
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jmarshall Team-XBMC Developer Posts: 24,523 Joined: Oct 2003 Reputation: 138	2012-12-30 23:56 Post: #7 That's nothing to worry about. If you have a real problem, them post the entire debug log. Always read the XBMC online-manual, FAQ and search the forum before posting. Do not e-mail XBMC-Team members directly asking for support. Read/follow the forum rules. For troubleshooting and bug reporting please make sure you read this first.
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MageX Member Posts: 72 Joined: Jul 2010 Reputation: 0	2012-12-31 06:17 Post: #8 Maybe that error message should be changed to say "CrystalHD support missing, disabling..." or something more informative to less technically minded users.
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