Windows XBMC hangs at splash screen

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szc333 Offline
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Bug  XBMC hangs at splash screen Post: #1
Hi guys,

XBMC hangs at the splash screen for me and doesn't let me even kill the process. If I kill the process too many times Windows doesn't respond. The only way to come out of this is to do a hard reboot of my laptop . I'm using an Acer 5830tg. The debug log with advanced logging is :

Debug Log

Also when I enabled advanced logging it didn't even show me the splash screen. It just showed a black screen and stopped responding after a while. Another thing is it starts up sometimes but hangs most of the times I run the app.

This is a great application(the limited tries it works for me) and a severe error like this is a real showstopper.
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PatK Online
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Post: #2
It's usually at this point the gfx are coming alive.. or not. In your case not. Try hitting the slash key asap to see if you can invoke a windowed mode.
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jhsrennie Offline
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Post: #3
This seems to be due to XBMC hanging when it checks the CD/DVD drives. Have you got any virtual DVD drives e.g. using Daemon Tools? If there are any disks in the drives try removing them.
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szc333 Offline
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Post: #4
Yes I do have Daemon Tools Lite installed and I do have a virtual drive activated at the moment. There are no disks mounted in the virtual drive though and no dvds in my real drive too.

Just removed the virtual drive and tried starting it up but xbmc still crashed at the start screen.

There is a change in the debug log at where it stopped.

As far as I see it's trying to connect to a remote control which I don't have. The new debug log is here :

http://pastebin.com/J8RFdHbf
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jhsrennie Offline
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Post: #5
Ignore the CRemoteControl logs.They come from a different thread and are unrelated to the crash.

Grab my modified copy of XBMC.exe from http://swarchive.ratsauce.co.uk/XBMC/HangInWindows/ and copy that over your existing XBMC.exe. The modified version is exactly the same as the standard v11.0 XBMC.exe but I've added extra logging around the code that checks the DVD drivers. This will tell us exactly where your installtion is hanging.
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szc333 Offline
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Post: #6
You were right, it is related to the DVD drive. Its unable to create the DVD filestream. To be clear, there is no disc in the drive and also the virtual drive is still disabled. This is the physical DVD drive on my laptop.

New debug log here :

http://pastebin.com/xRv9shjn
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WiSo Offline
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Post: #7
Please try tomorrows (30.7.2012) nightly and see if you come further. Its no bugfix but a workaround. I set the timeout of the specific DeviceIoControl call to 2 seconds so maybe it'll help.

Always read the XBMC online-manual, FAQ and search the forum before posting.
Do not e-mail XBMC-Team members directly asking for support. Read/follow the forum rules.
For troubleshooting and bug reporting please make sure you read this first.
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szc333 Offline
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Post: #8
The 30th nightly build hasn't come out yet. Still waiting. In case the workaround was incorporated into the 29th nightly build here's the debug log.

http://pastebin.com/mKbUMCYX

When I ran this build, it didn't show any screen this time. But there was an instance of XBMC process running in the background which was stuck. Couldn't kill this one too. It was using no processor resources.
(This post was last modified: 2012-07-31 07:53 by szc333.)
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szc333 Offline
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Post: #9
Used the 30th nightly build. Same problem as above. Since there are not many responses to this post, is it not a common issue?


Debug log with 30th nightly build here :

http://pastebin.com/FpsxL4j5
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bazzle Offline
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Post: #10
(2012-08-03 22:01)szc333 Wrote:  Used the 30th nightly build. Same problem as above. Since there are not many responses to this post, is it not a common issue?


Debug log with 30th nightly build here :

http://pastebin.com/FpsxL4j5

I get the same in my zotac id34 4g win7.32bit.
I was advised in my post on it that a new optical drive fixed another users issues so I have one on order.
This may sound strange but I have been trying the latest nightlies and I saw more judder. ........went back to Eden and it improved.

Bazzle
(This post was last modified: 2012-08-04 11:30 by bazzle.)
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