Cannot download subtitles anymore

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darthdiablo Offline
Senior Member
Posts: 110
Joined: Apr 2012
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Post: #1
I JB'd my ATV2 again (so I can reboot my ATV2 tetherless with iOS 5.01)

No longer able to download subtitled from my ATV2/XBMC menu (actually, the subtitle file would go into our NAS.. our library is sync'd through MySQL). I suspect there is issue with write permissions on the ATV2, so I "chown mobile:mobile" on userdata folder, but that didn't seem to do the trick.

Here's the pastebin:

http://pastebin.com/gF1YcWf0

Help?
The problem in the pastebin file is around line 1175
(This post was last modified: 2012-07-30 01:35 by darthdiablo.)
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Jester Offline
XBMC for iOS* forums Moderator
Posts: 976
Joined: Oct 2008
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Post: #2
Yup, maybe it's full, or chown didnt work, make sure you do:

Code:
chown -R mobile:mobile /private/var/mobile/Library/Preferences/XBMC/

16:26:20 T:198930432 WARNING: CreateDirectory, cant create dir </var/mobile/Library/Preferences/XBMC/userdata/addon_data/script.xbmc.subtitles/sub_stream/>. trying lower case.
16:26:20 T:198930432 ERROR: Create - Error creating /var/mobile/Library/Preferences/XBMC/userdata/addon_data/script.xbmc.subtitles/sub_stream
16:26:20 T:198930432 WARNING: CreateDirectory, cant create dir </var/mobile/Library/Preferences/XBMC/userdata/addon_data/script.xbmc.subtitles/sub_tmp/>. trying lower case.
16:26:20 T:198930432 ERROR: Create - Error creating /var/mobile/Library/Preferences/XBMC/userdata/addon_data/script.xbmc.subtitles/sub_tmp

Current XBMC Platform: ATV2
Extra XBMC Platform: Raspberry Pi
Read the iOS FAQ
(This post was last modified: 2012-07-30 08:38 by Jester.)
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darthdiablo Offline
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Joined: Apr 2012
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Post: #3
Wish it was that simple. permissions appears correct, and disk isn't full either:


Family-Room-Apple-TV:/private/var/mobile/Library/Preferences/XBMC root# ls -al
total 0
drwxr-xr-x 8 mobile mobile 272 Jul 22 07:49 ./
drwx------ 3 mobile mobile 612 Jul 31 10:07 ../
drwxr-xr-x 17 mobile mobile 578 Jul 22 07:59 addons/
drwxr-xr-x 2 mobile mobile 68 Jul 22 07:49 media/
drwxr-xr-x 2 mobile mobile 68 Jul 22 07:49 sounds/
drwxr-xr-x 2 mobile mobile 68 Jul 22 07:49 system/
drwxr-xr-x 5 mobile mobile 170 Jul 31 10:43 temp/
drwxr-xr-x 8 mobile mobile 510 Jul 22 07:51 userdata/
Family-Room-Apple-TV:/private/var/mobile/Library/Preferences/XBMC root# cd ..
Family-Room-Apple-TV:/private/var/mobile/Library/Preferences root# ls -al
total 384
drwx------ 3 mobile mobile 612 Jul 31 10:07 ./
drwx------ 19 mobile mobile 680 Jul 24 04:32 ../
-rw-r--r-- 1 mobile mobile 272 Mar 5 17:08 .GlobalPreferences.plist
drwxr-xr-x 8 mobile mobile 272 Jul 22 07:49 XBMC/
-rw------- 1 mobile mobile 58 Jul 22 07:33 com.apple.LaunchServices.plist
-rw-r--r-- 1 mobile mobile 0 Jul 22 07:33 com.apple.apsd.launchd
-rw------- 1 mobile mobile 125 Jul 22 07:37 com.apple.apsd.plist
-rw------- 1 mobile mobile 82 Dec 31 1969 com.apple.celestial.plist
-rw------- 1 mobile mobile 141 Jul 31 10:07 com.apple.frontrow.MainMenuImageCache.plist
-rw------- 1 mobile mobile 69897 Jul 30 16:07 com.apple.frontrow.iTunes.plist
-rw------- 1 mobile mobile 10418 Jul 31 10:07 com.apple.frontrow.plist
-rw------- 1 mobile mobile 68 Jul 22 07:33 com.apple.iqagent.plist
-rw-rw-rw- 1 mobile mobile 74 Jul 30 16:07 com.apple.locationd.notbackedup.plist
-rw-rw-rw- 1 mobile mobile 101 Jul 30 16:07 com.apple.locationd.plist
-rw------- 1 mobile mobile 88 Jul 22 07:33 com.apple.preferences-sounds.plist
-rw-r--r-- 1 mobile mobile 22 Jan 15 2012 ntp.conf
-rw-r--r-- 1 mobile mobile 17141 Jul 30 16:44 xbmc.log
-rw-r--r-- 1 mobile mobile 192892 Jul 30 16:06 xbmc.old.log
Family-Room-Apple-TV:/private/var/mobile/Library/Preferences root# df
Filesystem 1K-blocks Used Available Use% Mounted on
/dev/disk0s1s1 697016 615808 74240 90% /
devfs 26 26 0 100% /dev
/dev/disk0s1s2 7085384 372552 6712832 6% /private/var
Family-Room-Apple-TV:/private/var/mobile/Library/Preferences root#
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darthdiablo Offline
Senior Member
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Post: #4
Anyone? I'm stumped..
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Memphiz Offline
Team-XBMC Developer
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Location: germany
Post: #5
ls -al /var/mobile/Library/Preferences/XBMC/userdata/addon_data/
ls -al /var/mobile/Library/Preferences/XBMC/userdata/addon_data/script.xbmc.subtitles/

Use pastebin.com for the output and only put the link here this time.

AppleTV2/iPhone/iPod: HowTo find debug logs and everything else which the devs like so much: click here
HowTo setup NFS for XBMC: Wiki NFS
HowTo configure avahi (zeroconf): Wiki Avahi
READ THE IOS FAQ!: iOS FAQ
(This post was last modified: 2012-08-03 11:45 by Memphiz.)
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ursus Offline
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Post: #6
Check that the folder where you have your movies is writable, I had that problem before, I had my movies on a USB HD on a remote computer that was not writeable by xbmc,
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darthdiablo Offline
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Post: #7
(2012-08-04 12:55)ursus Wrote:  Check that the folder where you have your movies is writable, I had that problem before, I had my movies on a USB HD on a remote computer that was not writeable by xbmc,

Doubtful that is the issue. The folder (on NAS) where I have my movies/subtitles are writeable - I'm able to download subtitle toward that folder from XBMC on my Macbook Pro with no issue after all. For some reason, couldn't do it from XBMC on AppleTV (used to be able to, not anymore since I updated it to "untethered" boot)

(2012-08-03 11:45)Memphiz Wrote:  ls -al /var/mobile/Library/Preferences/XBMC/userdata/addon_data/
ls -al /var/mobile/Library/Preferences/XBMC/userdata/addon_data/script.xbmc.subtitles/

Use pastebin.com for the output and only put the link here this time.

http://pastebin.com/48GqNF6C

Weird.. it shows XBMC Subtitles is enabled on my AppleTV, yet there's no addon_data/script.xbmc.subtitles folder? Should I expect to see one there?
(This post was last modified: 2012-08-06 01:13 by darthdiablo.)
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darthdiablo Offline
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Joined: Apr 2012
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Post: #8
I explored a bit (did search for "*subtitles*"), and did find it in some folders:

http://pastebin.com/b0EcAQNs

Correct setup or bad setup?
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amet Offline
I wave my private parts at your aunties!
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Post: #9
Code:
mkdir /var/mobile/Library/Preferences/XBMC/userdata/addon_data/script.xbmc.subtitles/


Always read the XBMC_Online_Manual,Frequently_Asked_Questions and search the forum before posting.
For troubleshooting and bug reporting use -> Log_file.
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darthdiablo Offline
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Post: #10
(2012-08-06 10:47)amet Wrote:  
Code:
mkdir /var/mobile/Library/Preferences/XBMC/userdata/addon_data/script.xbmc.subtitles/

Additionally, in case others come across this thread, one also need to do this (since they probably logged in to their AppleTV via root account)

chown -R mobile:mobile /var/mobile/Library/Preferences/XBMC/userdata/addon_data/script.xbmc.subtitles/
(This post was last modified: 2012-08-11 01:00 by darthdiablo.)
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