XBMC Crashing/Freezing when seeking

cami · 2012-09-01 06:08

Hi,

Basically what the title says. I'm getting frequent crashes/freezes when seeking forward or back. Not always, just occasionally. Only get it on this machine. Which weirdly is the most powerful machine in the house by far. It doesn't matter if the file is stored locally or on the network and it doesn't seem to matter what the quality/format/codec of the video is.

I'm pretty sure it's only happening because I just copied the appdata (to save time) from another machine after I installed XBMC, rather than have to customise all the settings.

And I'm pretty sure if I did it the long way, uninstalling, fresh install, manually customise all the settings and addons it would probably be fine.

Just wondering if there's a specific setting that could be causing the problem? That would save me from having to do the above.

Here's the log right after a crash.
http://pastebin.com/Bxmb8DFD

PatK · 2012-09-01 07:02

You need to turn on the debug in settings/system/debugging http://forum.xbmc.org/showthread.php?tid=42708

cami · 2012-09-01 07:13

Do i then need to recreate the crash with debuggin on? Is there a way to remove the on screen info from debugging? like I said it's an occasional problem so I need to just use it like regular to recreate the problem but i wont wanna watch stuff with the on screen mess

Version is stable Eden
Win 7 Ultimate 64bit sp1 (i think thats the patch level)
cpu is i5 3570k 64bit
6gb ram
geforece gtx 560 ti driver vers 8.17.13.142
audio is through hdmi with graphics vers 1.03.0015.0000

I've been trying to recreat the issue by skipping/seeking like crazy and it's not happening right now, typical.

**DDDamian** · 2012-09-01 07:18

<loglevelrem>1</loglevelrem>

silent debugging ^^ put in advancedsettings.xml

cami · 2012-09-01 07:27

thanks EDIT: but how? doesn't seem to be working. im probably doing it wrong, not very famliiar with editing the advanced settings, its a bit advanced for me

this is my current advanced settings

PHP Code:

<advancedsettings>
  <videoscanner>
     <ignoreerrors>true</ignoreerrors>
  </videoscanner>
</advancedsettings> 

jpsdr · 2012-09-01 22:19

Same issue for me.
No issue with a build make a week ago, issue with build make this morning and evening.
When seeking, i have crash, or freeze, or sudenly no audio, fps very low, video corruption, etc...
If issue is make not crash or freeze xbmc, all files tried to play after have high issue (video corruption, no audio, etc...) and xbmc is very unstable and will quickly finish by crashing/freezing.

Following files :
Log of a crash here.
Crash dump here.

Log of video/audio issue, but without crash here.

Edit :
More information : Issue of no audio and video corruption is easely trigged by seeking/chapters, but also happens when starting a file. After viewing a few files (around 5 or 6 of around 25mn), suddenly the next file played starts without audio and/or with video corruption. When this begins, xbmc is very unstable like already described, and you have to quit and restart it. Can happen also on a pause/resume.

cami · 2012-09-02 02:32

OK managed to add it to my advanced settings now. I noticed that there seems to be spaces before the settings so I added a couple of spaces and it worked.

jpsdr · 2012-09-02 14:11

Apparently the audio patch from DDDamian fixed the issue.

cami · 2012-09-03 01:45

Don't know about this audio patch and if it relates to the problem I was having. But since enabling debugging, I haven't that issue popup at all.

I did however experience something else strange with xbmc on this machine and I'm thinking it's def worth putting a fresh install as my other machine has none of these issues.

I had nothing playing with XBMC in the background and got an unexpected error for xbmc.

Event viewer log at 00:36AM
Faulting application name: XBMC.exe, version: 10.5.0.0, time stamp: 0x4f6a5a0a
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec49b8f
Exception code: 0xc0000374
Fault offset: 0x000ce6c3
Faulting process id: 0x1700
Faulting application start time: 0x01cd89603562c6f8
Faulting application path: C:\Program Files (x86)\XBMC\XBMC.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: 15a41004-f557-11e1-a0ff-50e549eeea3c

XBMC log which doesn't seem to record it
http://pastebin.com/naPUp0MH

I'm definitely thinking I should just find an hour where I can dedicate to noting all my settings, addons and stuff, reinstall and put all my settings back in. This port from my old machine hasn't been stable. Probably my fault for copying the entire XBMC appdata folder rather than just the settings file.
EDIT:
Scratch that, just had a seeking crash. log = http://pastebin.com/b78LmZUV

Still thinking fresh install will prob do the trick
EDIT: Seems like my debugger turned itself off Confused

**DDDamian** · 2012-09-03 02:30

@jpsdr - he's running an Eden build, so won't be related to that patch.

PatK Posting Freak Posts: 2,274 Joined: Mar 2010 Reputation: 67	2012-09-01 07:02 Post: #2 You need to turn on the debug in settings/system/debugging http://forum.xbmc.org/showthread.php?tid=42708
	find quote

cami Senior Member Posts: 111 Joined: Aug 2007 Reputation: 0	2012-09-02 02:32 Post: #7 OK managed to add it to my advanced settings now. I noticed that there seems to be spaces before the settings so I added a couple of spaces and it worked.
	find quote

jpsdr Senior Member Posts: 275 Joined: Oct 2003 Reputation: 0	2012-09-02 14:11 Post: #8 Apparently the audio patch from DDDamian fixed the issue.
	find quote