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catalin · (This post was last modified: 2013-02-19, 07:00 by Ned Scott.)

Log URL : http://old.xbmclogs.com/show.php?id=36713
Apple TV Software 5.0.2 (4250)

The issue: I was using XBMC on ATV 2 since about 6 moths with no issue. I am using it to play movies, tv shows and music stored on an external hard drive connected to a laptop running Linux. This weekend for the first time while using XBMC 11 Eden, when I tried to play a movie, I got kicked out to the Apple menu. With further tries I noticed that this happens every time I access the movie library even if I don't try to play a movie - I am kicked out after a few seconds. If I try to play a movie I am kicked out instantly, irregardless if I access it from the Library or drilling down in the Files. This only happens for movies and not tv shows. Tv shows work fine. Also If I stay in the main menu and don't go in the Movies menu XBMC doesn't crash. Only that menu causes it.

Steps I took to fix it: 1. I upgraded to XBMC 12 Frodo via command line. Issue persisted. 2. I uninstalled XBMC via command line without unistalling the configuration and reinstalled XBMC (12 Frodo). Issue persisted. 3. I unistalled XBMC, all configuration and dependencies via command line and reinstalled it. The issue is still there.

I also have an Apple TV 1 running XBMC/Crystalbuntu and I have no issue playing the same movies with it.

Help, please!

chene · 2013-02-18, 23:46

I have this issue as well:

http://forum.xbmc.org/showthread.php?tid=155472

how big is your thumbnails directory?

catalin · 2013-02-18, 23:54

(2013-02-18, 23:46)chene Wrote: I have this issue as well:

http://forum.xbmc.org/showthread.php?tid=155472

how big is your thumbnails directory?

No idea, but I would assume it was deleted when I uninstalled and reinstalled?

**Eliah** · 2013-02-19, 00:26

Have you got "automaticaly extract tumbnails" enabled ? Seems like it's opening some movies before crashing..

catalin · 2013-02-19, 11:15

(2013-02-19, 00:26)Eliah Wrote: Have you got "automaticaly extract tumbnails" enabled ? Seems like it's opening some movies before crashing..

No idea, where do I check that? And why would that be a problem after a fresh install, when it was working perfectly for a long time?

**Eliah** · 2013-02-19, 11:54

From the wiki:
Turn off thumbnail generation (does not affect thumbnails from a library scan), XBMC > Settings > Video > File and deselect 'generate thumbnails'.

http://wiki.xbmc.org/index.php?title=XBM...28black.29

catalin · 2013-02-19, 12:22

Thanks but again, there is no reason why this would become a problem from one day to another, and especially after a fresh install. is there anyone who can actually look at the log and tell me what's wrong?

**Memphiz** · 2013-02-19, 13:15

Well for crashes we need the CrashReporter log ...

catalin · 2013-02-20, 02:46

(2013-02-19, 13:15)Memphiz Wrote: Well for crashes we need the CrashReporter log ...

It should be in /var/mobile/Library/Logs/ right? There is nothing there...

catalin · (This post was last modified: 2013-02-20, 12:35 by catalin.)

Last night I noticed that If I access the Movies library while the computer on which they are stored is turned off, XBMC doesn't crash. Can it be somehow network related then? However my Apple TV 1 running XBMC has no problem accessing and playing the same movies from the same computer.

jonhsv68 · 2013-12-27, 11:40

(2013-02-20, 12:33)catalin Wrote: Last night I noticed that If I access the Movies library while the computer on which they are stored is turned off, XBMC doesn't crash. Can it be somehow network related then? However my Apple TV 1 running XBMC has no problem accessing and playing the same movies from the same computer.

Did you find solution for this problem ?

Regards

Jon