Error: Script failed! : addon.py when trying to upload log
#1
Hi guys,

First time poster here. I'm using XBMC (Frodo) on a Mac Mini and the OSD functionality whereby you can download subtitles has suddenly stopped working. In order for you guys to be able to help me, I tried to generate a log file (http://wiki.xbmc.org/index.php?title=Log_file/Easy), but when I get to step 6 (uploading the file) the following error message is displayed: "Error: Script failed! : addon.py" and no e-mail is sent.

I would greatly appreciate, if someone could help me to get this to work.
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#2
You can always locate and upload the debug log manually: http://wiki.xbmc.org/index.php?title=Log_file/Advanced
Upload it to a public paste site such as www.xbmclogs.com and post the assigned URL here.
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#3
Hi artrafael, thanx for guidance on how to get to the log file.
I have now uploaded it:
http://www.xbmclogs.com/show.php?id=53011

Any idea what's wrong and how I can fix it?
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#4
looks like your installation of the subtitles addon is corrupt.
try if reinstalling the addon fixes the issue.

if that doesn't fix it, check if this file exists:
/Users/johndoe/Library/Application Support/XBMC/addons/script.xbmc.subtitles/resources/lib/utilities.py
Do not PM or e-mail Team-Kodi members directly asking for support.
Always read the Forum rules, Kodi online-manual, FAQ, Help and Search the forum before posting.
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#5
Hmmm - reinstalling actually worked. Did not think it was that simple. Thanx for the help.
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#6
There is also a modified version of the XBMC Log Uploader available here-http://goo.gl/7WD5bV. Kinda surprised it hasn't been updated on github.
ASUS Chromebox M004U (LibreELEC 8.2/Aeon Nox SiLVO)--->HDMI--->Onkyo TX-NR646--->HDMI--->Panasonic P65VT30
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#7
Sorry guys I'm new to this and I'm not sure where to post even!

When I try to watch something it comes up with "one or more items failed to play. Check log for info"

I've got my log sent to my email but I don't understand what it says, what should I do.

Thank you for reading :-)
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#8
Sorry guys I'm new to this and I'm not sure where to post even!

When I try to watch something it comes up with "one or more items failed to play. Check log for info"

I've got my log sent to my email but I don't understand what it says, what should I do.

Thank you for reading :-)
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#9
post the link to the log here
AppleTV4/iPhone/iPod/iPad: HowTo find debug logs and everything else which the devs like so much: click here
HowTo setup NFS for Kodi: NFS (wiki)
HowTo configure avahi (zeroconf): Avahi_Zeroconf (wiki)
READ THE IOS FAQ!: iOS FAQ (wiki)
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#10
Is this a file your trying to play or an addon because be careful what addons you install as there are many illegal/banned addons available which are unreliable and just purely imho a waste of disk space.
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Error: Script failed! : addon.py when trying to upload log0