[KenV99]

I'm having trouble getting EMM to see my .wtv files. It sees the other .mp4 and .mkv files in the directory, just not the .wtv files.
In settings-options-file system-valid video extensions, I have added .wtv as a valid extension.
I've checked using mediainfo that it can read the metadata from .wtv.
There are no errors in the log indicating that it tried to read the files and failed.

Is there a step that I am missing?

[DanCooper]

Nope.
I think MediaInfo can't handle this video format.

Please try it with MediaInfo standalone version and tell me what the software can read: Link

[KenV99]

Here is the output in XML:

Code:

<?xml version="1.0" encoding="UTF-8"?>
<Mediainfo version="0.7.67">
<File>
<track type="General">
<Complete_name>W:\True Detective\True Detective_HBOHD_2014_01_30_23_43_00.wtv</Complete_name>
<Format>MPEG Video</Format>
<Format_version>Version 2</Format_version>
<File_size>5.36 GiB</File_size>
<Overall_bit_rate_mode>Variable</Overall_bit_rate_mode>
<Law_rating>PG-13</Law_rating>
</track>

<track type="Video">
<Format>MPEG Video</Format>
<Format_version>Version 2</Format_version>
<Format_profile>Main@High</Format_profile>
<Format_settings__BVOP>Yes</Format_settings__BVOP>
<Format_settings__Matrix>Custom</Format_settings__Matrix>
<Format_settings__GOP>Variable</Format_settings__GOP>
<Bit_rate_mode>Variable</Bit_rate_mode>
<Maximum_bit_rate>20.0 Mbps</Maximum_bit_rate>
<Width>1 920 pixels</Width>
<Height>1 080 pixels</Height>
<Display_aspect_ratio>16:9</Display_aspect_ratio>
<Frame_rate>29.970 fps</Frame_rate>
<Color_space>YUV</Color_space>
<Chroma_subsampling>4:2:0</Chroma_subsampling>
<Bit_depth>8 bits</Bit_depth>
<Compression_mode>Lossy</Compression_mode>
</track>

<track type="Text" streamid="1">
<ID>1</ID>
<Format>EIA-708</Format>
<Muxing_mode>A/53 / DTVCC Transport</Muxing_mode>
<Bit_rate_mode>Constant</Bit_rate_mode>
<Stream_size>0.00 Byte (0%)</Stream_size>
</track>

<track type="Text" streamid="2">
<ID>2</ID>
<Format>EIA-708</Format>
<Muxing_mode>A/53 / DTVCC Transport</Muxing_mode>
<Bit_rate_mode>Constant</Bit_rate_mode>
<Stream_size>0.00 Byte (0%)</Stream_size>
</track>

</File>
</Mediainfo>

[DanCooper]

As I feared no duration information (no <Duration_String>).
We can not change the fact unfortunately.

But if you upload a small sample file i will try to test/read all other informations in Ember.

[KenV99]

Thank you. It may also be that this file is encrypted because it is from HBO. I'm trying to find a scraper that will take care of renaming and downloading posters, etc. for encrypted .wtv files. Otherwise, I use MCEBuddy to convert the .wtv's to .mp4's and all of the scrapers have no issue with those.