[Bartman65]

I recently started having issues downloading subtitles. It find them, but I get a failed to download subtitle error. My iPad is working fine. Using it, I noticed it would show the correct file name of the media used to search for the subtitles. For example xxxxxxxx.mkv. On my Mac mini, I see something like a GUID, d2e1ff34a4b.........

I the list of subtitles look right, but I'm guess something that shows the file name of the video is screwed up. I'm having trouble getting the log file, but when I get that working, I'll post it. Maybe I can get a screen shot of the tv.

[Bartman65]

First link is to the image of the subtitle search on iPad. Second link is to the image of the subtitle search on my Mac .


Correct image Correct file name

Wrong image Wrong file name

[amet]

Where is the file located?

Let's see the Debug Log

[Bartman65]

The file is being streamed and not local to the system. I'm working on the log file. The Log uploader I have uploads the log, but when I go to open it, I get a bad gateway. I may just go with a clean install and try that.

[amet]

If it's not local to the system then the guid is understandable

[Bartman65]

Then, why is the same situation on my iPad different? I'm streaming the same file, same everything, and the subtitles work.

[amet]

No idea, but it's not addon issue