Movies that won't play in Gotham

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Audiomixer Offline
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Posts: 13
Joined: Apr 2013
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Post: #1
Since Gotham 13.2, of my 5 terminator movies, 2 and 3 will no longer play. I get audio only and the GUI menu with the playback control bar is all that is visible.
The only difference is that they are from HD DVD sources. T-1 plays fine. Its stats are last below for comparison.
Under Frodo and the current version of plex, these files played fine.

These are as follows:
-------------
For T-3

Media

Video Resolution 720p
Duration 1:48:58
Bitrate 5739 kbps
Width 1280
Height 528
Aspect Ratio 2.35
Container MKV
Video Frame Rate 24p

Part

Duration 1:48:58
File Terminator 3.720p.HDDVD.x264-ESiR.mkv
Size 4.37 GB
Container MKV

Codec H264
Bitrate 5358 kbps
Bit Depth 8
CABAC 1
Chroma Subsampling 4:2:0
Color Space yuv
Duration 1:48:58
Frame Rate 23.976 fps
Frame Rate Mode cfr
Has Scaling Matrix 0
Height 528
Level 5.1
Profile high
Ref Frames 8
Scan Type progressive
Width 1280

Audio

Codec AC3
Channels 5.1
Bitrate 384 kbps
Language English
Bit Depth 16
Bitrate Mode CBR
Dialog Norm -31 dB
Duration 1:48:58
Sampling Rate 48000 Hz

Subtitles

Codec SRT
Language English
Format SRT

-------------
For T-2

Media

Video Resolution 720p
Duration 2:33:25
Bitrate 7418 kbps
Width 1280
Height 544
Aspect Ratio 2.35
Container MKV
Video Frame Rate 24p

Part

Duration 2:33:25
File Terminator 2.720p.HDDVD.DTS.x264-ESiR.mkv
Size 7.95 GB
Container MKV

Video

Codec H264
Bitrate 5905 kbps
Language English
Bit Depth 8
CABAC 1
Chroma Subsampling 4:2:0
Color Space yuv
Duration 2:33:25
Frame Rate 23.976 fps
Frame Rate Mode cfr
Has Scaling Matrix 0
Height 544
Level 5.1
Profile high
Ref Frames 8
Scan Type progressive
Width 1280

Audio

Codec DCA
Channels 5.1
Bitrate 1509 kbps
Language English
Bit Depth 16
Bitrate Mode CBR
Duration 2:33:25
Sampling Rate 48000 Hz

Subtitles

Codec SRT
Language English
Format SRT

---------------
T-1 plays fine:


Media

Video Resolution 720p
Duration 1:47:13
Bitrate 5804 kbps
Width 1280
Height 696
Aspect Ratio 1.85
Container MKV
Video Frame Rate 24p

Part

Duration 1:47:13
File The.Terminator.1984.720p.BluRay.x264-ESiR.mkv
Size 4.35 GB
Container MKV

Video

Codec H264
Bitrate 5160 kbps
Language English
Bit Depth 8
CABAC 1
Chroma Subsampling 4:2:0
Color Space yuv
Duration 1:47:13
Frame Rate 23.976 fps
Frame Rate Mode cfr
Has Scaling Matrix 0
Height 696
Level 5.1
Profile high
Ref Frames 9
Scan Type progressive
Width 1280

Audio

Codec AC3
Channels 5.1
Bitrate 640 kbps
Language English
Bit Depth 16
Bitrate Mode CBR
Dialog Norm -31 dB
Duration 1:47:13
Sampling Rate 48000 Hz

Subtitles

Codec ASS
Language English
Format ASS
(This post was last modified: 2014-08-22 17:53 by Audiomixer.)
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Memphiz Offline
Team-Kodi Developer
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Location: germany
Post: #2
debug log

AppleTV2/iPhone/iPod: HowTo find debug logs and everything else which the devs like so much: click here
HowTo setup NFS for XBMC: Wiki NFS
HowTo configure avahi (zeroconf): Wiki Avahi
READ THE IOS FAQ!: iOS FAQ
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Audiomixer Offline
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Posts: 13
Joined: Apr 2013
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Post: #3
Here is the log file.

http://xbmclogs.com/show.php?id=276539

Funny that these are the only two files that will not play.
I did try a few things on the Videos>acceleration page. What worked is to set the decoding method to hardware accelerated and un check "allow hardware acceleration (VDADecoder)."

The log file shows error with "CDVDPlayerVideo - video decoder returned error" and "Decode - VDADecoderDecode failed, status(-12473)"

Hope this helps.
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Memphiz Offline
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Joined: Feb 2011
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Location: germany
Post: #4
can you cut a 50mb sample of this file and upload to dropbox or so? Ensure that the issue is reproducable with that sample. Also it would be interesting if the same issue happens with current helix alpha or nightly builds.

AppleTV2/iPhone/iPod: HowTo find debug logs and everything else which the devs like so much: click here
HowTo setup NFS for XBMC: Wiki NFS
HowTo configure avahi (zeroconf): Wiki Avahi
READ THE IOS FAQ!: iOS FAQ
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Audiomixer Offline
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Posts: 13
Joined: Apr 2013
Reputation: 0
Post: #5
Btw, this issue is also reproducible on my other mini and my retina late 2013 retina MBPro. The same setting change toggling between "allow hardware acceleration (VDADecoder)" corrected it on my other machines as well.

Here is a clip on Dropbox that reproduces it on my machines. Clip.
(This post was last modified: 2014-08-26 08:16 by Audiomixer.)
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Ned Scott Offline
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Posts: 20,376
Joined: Jan 2011
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Location: Arizona, USA
Post: #6
Dropbox? Mega? Google Drive?

You can make easy links to the XBMC wiki using double brackets around common XBMC words: debug log = debug log, Video library = Video library, SMB = SMB , userdata = userdata, etc
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Audiomixer Offline
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Posts: 13
Joined: Apr 2013
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Post: #7
Yeah Dropbox as memphiz had asked me to upload a sample of the problematic video for him to see. Just click on "clip" to get the sample.
(This post was last modified: 2014-08-26 08:22 by Audiomixer.)
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Audiomixer Offline
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Joined: Apr 2013
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Post: #8
Memphiz, did you get this file? I'd like to delete it if you had.
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Memphiz Offline
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Posts: 10,850
Joined: Feb 2011
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Location: germany
Post: #9
I poked another dev to have a look at it - i think i didn't get to it yet - how long can you keep it up?

AppleTV2/iPhone/iPod: HowTo find debug logs and everything else which the devs like so much: click here
HowTo setup NFS for XBMC: Wiki NFS
HowTo configure avahi (zeroconf): Wiki Avahi
READ THE IOS FAQ!: iOS FAQ
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MeatGrinder Online
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Posts: 49
Joined: Jun 2014
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Post: #10
I have it but have not had time to look into the issue.
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Audiomixer Offline
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Posts: 13
Joined: Apr 2013
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Post: #11
Memphiz, it's there until you say otherwise.
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