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My Fire TV refuses to play some files.....90 percent of files work. I have found 2 files so far that when I press play, nothing happens.
Both are 4 + GB MKV files.....I have other MKV files that are of the same or more size that DO play. Can anyone explain?
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(2014-09-02, 04:53)druiz Wrote: Can anyone explain?
Not with the level of information you've provided. Some work, some don't work, who knows why. The file container doesn't matter, and the file size shouldn't matter.
Start by including a
debug log (wiki).
Posts: 31,445
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Nothing jumps out at me in the log (thought I might be missing something obvious), but from what you describe that almost sounds like a file permissions issue. If some clients can see the file but others cannot, then perhaps they somehow had different individual file permissions applied. I'm not really sure, though. Maybe someone else will have some more insight.
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Not sure. I'm not very familiar with how Windows sets file permissions, but I have had the same thing happen to me on Mac OS X with SMB file sharing. I don't recall how I fixed it there, as I have long since moved to a small NAS device for my files. Something with the creation of new files being set wrong by the download application I was using, I think.