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suikerchiller · 2014-10-14, 00:16

Hi guys,

Running latest Raspbmc XBMC 13.2 release (aug 19 2014) and it has been working like a charm until now. Bumped into a really weird issue.

For some reason one of the sub folders (TV shows - SickBeard) on my server is not pushing out any sound through XBMC anymore. Did a quick check and my movies folder (which is also a child folder in the same NFS export folder 'video') and add-ons do have sound. Yesterday I watched several episodes from the now none-functioning tv show directory, but many of these have no audio anymore. Opened some of the tv shows (incl new ones of today) a minute ago through NFS on my laptop and they have sound without any issues. Fairly sure it has to do with XBMC.

Continued troubleshooting by removing NFS export from XBMC and re-added it. Also rebooted Raspbmc. Still the same problem. So some of the audio in the directory works, but these appear to be the 'older' shows that weren't originally downloaded through SickBeard. Only post-processed them with SB. So it appears that all my recent shows have lost audio over night. But to make things more complicated, the files do have audio - since they have sound when played on other devices (i.e. laptop, etc).

How can I fix this issue? Any help or point in the right direction is highly appreciated. Many thanks in advance!

**popcornmix** · 2014-10-14, 00:25

Start with a debug enabled log file showing one of these files being played.

suikerchiller · (This post was last modified: 2014-10-14, 11:36 by suikerchiller.)

Thx, doing it now. Posted a big bunch, not sure if it's too much or you need more?

- Removed the code -

**popcornmix** · 2014-10-14, 10:49

Post complete log to xbmclogs.com and edit your post to just a link.

suikerchiller · (This post was last modified: 2014-10-14, 18:41 by suikerchiller.)

Removed link - full log in comment below.

**popcornmix** · 2014-10-14, 11:59

Still not a complete log. It should start with the lines showing xbmc version.

suikerchiller · 2014-10-14, 18:36

Just got back, here's the full log from startup till testing 3 different shows: http://xbmclogs.com/show.php?id=318625

The first one I'm playing doesn't have audio and was grabbed by SickBeard yesterday. The second one is a show I downloaded a long time ago (not via SB) and still has audio. The third one is a show I grabbed last week with SB and saw with audio, but now doesn't have anymore. Both shows that have no sound with XBMC do have audio when watched on a laptop through NFS.

Any idea what's causing the issue?

**popcornmix** · 2014-10-14, 18:45

I think this is your problem:

Code:
18:19:53 T:3036565504  NOTICE: Raspberry PI firmware version: Jul 23 2014 21:08:37

I believe raspbmc has been updated but has not updated the firmware correctly. There have been some changes in the firmware for supporting more audio formats (e.g. float) directly.

You may have more luck asking how to force an update on the raspbmc forums, but you could try this link:
http://wiki.xbmc.org/index.php?title=OSM...27t_update

suikerchiller · 2014-10-14, 19:54

I forced an update through ssh and it looks like it went ok (see output below). However, the audio is still not working Sad

Would it be a good idea to switch over to a nightly build for the time being?

Code:
pi@raspbmc:~$ sudo -s

root@raspbmc:/home/pi# cd /scripts/upd_sys

root@raspbmc:/scripts/upd_sys# rm *.sh

root@raspbmc:/scripts/upd_sys# wget http://svn.stmlabs.com/svn/raspbmc/release/update-system/getfile.sh

--2014-10-14 19:45:55--  http://svn.stmlabs.com/svn/raspbmc/release/update-system/getfile.sh

Resolving svn.stmlabs.com (svn.stmlabs.com)... 159.253.212.250

Connecting to svn.stmlabs.com (svn.stmlabs.com)|159.253.212.250|:80... connected.

HTTP request sent, awaiting response... 200 OK

Length: 711 [text/plain]

Saving to: `getfile.sh'

100%[======================================>] 711         --.-K/s   in 0s      

2014-10-14 19:45:55 (10.6 MB/s) - `getfile.sh' saved [711/711]

root@raspbmc:/scripts/upd_sys# wget http://svn.stmlabs.com/svn/raspbmc/release/update-system/cdn_env_prep.sh

--2014-10-14 19:46:15--  http://svn.stmlabs.com/svn/raspbmc/release/update-system/cdn_env_prep.sh

Resolving svn.stmlabs.com (svn.stmlabs.com)... 159.253.212.250

Connecting to svn.stmlabs.com (svn.stmlabs.com)|159.253.212.250|:80... connected.

HTTP request sent, awaiting response... 200 OK

Length: 3412 (3.3K) [text/plain]

Saving to: `cdn_env_prep.sh'

100%[======================================>] 3,412       --.-K/s   in 0s      

2014-10-14 19:46:15 (39.2 MB/s) - `cdn_env_prep.sh' saved [3412/3412]

root@raspbmc:/scripts/upd_sys# reboot

Broadcast message from pi@raspbmc

root@raspbmc:/scripts/upd_sys#     (/dev/pts/0) at 19:46 ...

The system is going down for reboot NOW!

Connection to 192.168.0.220 closed by remote host.

Connection to 192.168.0.220 closed.

**popcornmix** · 2014-10-14, 20:03

(2014-10-14, 19:54)suikerchiller Wrote: I forced an update through ssh and it looks like it went ok (see output below). However, the audio is still not working Would it be a good idea to switch over to a nightly build for the time being?

What does "vcgencmd version" report now? Has the firmware updated?

Could be worth trying miappa's build. That includes a recent firmware version.

suikerchiller · 2014-10-14, 20:20

Doesn't seem the firmware has updated?

Code:
pi@raspbmc:~$ vcgencmd version

Jul 23 2014 21:08:37 

Copyright (c) 2012 Broadcom

version 174cdd77563b98023955a94cb8d072d9c7095d6f (clean) (release)

suikerchiller · (This post was last modified: 2014-10-14, 21:16 by suikerchiller.)

I flashed miappa's latest build and XBMC runs... Now i get the following output:

Code:
pi@raspbmc:~$ vcgencmd version

Oct 12 2014 13:00:44 

Copyright (c) 2012 Broadcom

version 231a26c97857bfd939a62267a890f90b00c9d584 (clean) (release)

Unfortunately still no audio. Any other suggestions Huh

P.S. I edited the output, while upgrading to 8 october build - miappa released a new build (14 oct) - unfortunately not fixing the sound issue.