2023-06-06, 04:04
Hello, the mod on your Github (where I started an 'issue' ticket) said to post here so I'll try to reformat it how your 'read this 1st' topic says, but most of it will be copy and paste.
1. Version of Kodi. Note - "Latest" is NOT a version of ANYTHING! (See below)
(20.1.0) Git:20230312-289ec664e3)
2. Windows Version + Service Pack version (Vista SP1 / Windows 8.1 update 1 / etc.)
Windows 10 Pro, 10.0.19045 Build 19045
3. CPU/Architecture (make/model and eg. 32 or 64 bit.)
Intel Core i5-4260U, 64-bit
4. RAM amount (2 GB, 512MB etc.)
4 GB
5. Detailed Instructions to reproduce the Problem (The more specific the better.)
-Launch Kodi from Desktop icon
-Click on any video to play it (either in recents shown on initial homescreen, or by first clicking on 'Movies' on left, then choosing ANY movie)
-"One or more items failed to play" error pops-up and can NOT play the video
6. Details of all devices relevant to the problem
-Brand new Western Digital WD 4TB Elements Desktop External Hard Drive, USB 3.0, formatted ExFat (needed since movies are initially on my mac server, then I copy them to this HDD - this way both Mac and Windows can read the drive).
-REIIE H9+ Backlit Wireless Mini Handheld Remote Keyboard with Touchpad (also tried WeChip W1 Remote 2.4G Wireless Keyboard/Remote)
7. FULL Debug Log (see Section 3 below.)
anohazahey.kodi (paste)
ADDITIONAL INFORMATION (copy and paste from GitHub)
This is an OFFLINE (NO internet) media library run off a laptop with an external USB, used at our vacation home. We HAVE to have thumbnails and movie description to pick a movie, so after I scan the library back home (where I have internet), I use Settings > Media > Library > Export Library (tried 'Single File', AND 'Separate' options) to export all the thumbnails/metadata/descriptions to a folder on the external HDD so I can see those when offline.
Windows error log says something about an "InputStream: Error opening" "XFILE::CDirectory::GetDirectory - Error getting movie name" errors... FYI I can literally paste in the path from KODI's error log and it'll find the movie file EXACTLY where it's looking... it is not a drive or location/path error. Every other player (and Plex) plays the same files perfectly. Doesn't seem to be a permission error either - I've tried 2x different HDD's, one of which I did chmod 777 in Linux to remove any permissions from ALL the movies/files.
This is NOT just a Windows error either - this same error persists on Raspberry Pi 4 running LibreELEC/Kodi first, and TWO different Mac laptops. On the Mac's I tried normal Kodi version, then 8x (yes, eight) v20 and v21 "Nightly Development Builds" to no avail. RP4 and Mac's give me a different error than Windows though - those give me a "namespace" error which alludes to unsupported characters in file names... but they're all normal (DOES have spaces, periods, and dashes per usual naming conventions). It also seems like the ONLY fix for the "namespace" error is to disable the "export library" option, which I can't do, because then I wouldn't be able to pick out a movie to watch. Again, Windows doesn't seem to give this "namespace" error.
1. Version of Kodi. Note - "Latest" is NOT a version of ANYTHING! (See below)
(20.1.0) Git:20230312-289ec664e3)
2. Windows Version + Service Pack version (Vista SP1 / Windows 8.1 update 1 / etc.)
Windows 10 Pro, 10.0.19045 Build 19045
3. CPU/Architecture (make/model and eg. 32 or 64 bit.)
Intel Core i5-4260U, 64-bit
4. RAM amount (2 GB, 512MB etc.)
4 GB
5. Detailed Instructions to reproduce the Problem (The more specific the better.)
-Launch Kodi from Desktop icon
-Click on any video to play it (either in recents shown on initial homescreen, or by first clicking on 'Movies' on left, then choosing ANY movie)
-"One or more items failed to play" error pops-up and can NOT play the video
6. Details of all devices relevant to the problem
-Brand new Western Digital WD 4TB Elements Desktop External Hard Drive, USB 3.0, formatted ExFat (needed since movies are initially on my mac server, then I copy them to this HDD - this way both Mac and Windows can read the drive).
-REIIE H9+ Backlit Wireless Mini Handheld Remote Keyboard with Touchpad (also tried WeChip W1 Remote 2.4G Wireless Keyboard/Remote)
7. FULL Debug Log (see Section 3 below.)
anohazahey.kodi (paste)
ADDITIONAL INFORMATION (copy and paste from GitHub)
This is an OFFLINE (NO internet) media library run off a laptop with an external USB, used at our vacation home. We HAVE to have thumbnails and movie description to pick a movie, so after I scan the library back home (where I have internet), I use Settings > Media > Library > Export Library (tried 'Single File', AND 'Separate' options) to export all the thumbnails/metadata/descriptions to a folder on the external HDD so I can see those when offline.
Windows error log says something about an "InputStream: Error opening" "XFILE::CDirectory::GetDirectory - Error getting movie name" errors... FYI I can literally paste in the path from KODI's error log and it'll find the movie file EXACTLY where it's looking... it is not a drive or location/path error. Every other player (and Plex) plays the same files perfectly. Doesn't seem to be a permission error either - I've tried 2x different HDD's, one of which I did chmod 777 in Linux to remove any permissions from ALL the movies/files.
This is NOT just a Windows error either - this same error persists on Raspberry Pi 4 running LibreELEC/Kodi first, and TWO different Mac laptops. On the Mac's I tried normal Kodi version, then 8x (yes, eight) v20 and v21 "Nightly Development Builds" to no avail. RP4 and Mac's give me a different error than Windows though - those give me a "namespace" error which alludes to unsupported characters in file names... but they're all normal (DOES have spaces, periods, and dashes per usual naming conventions). It also seems like the ONLY fix for the "namespace" error is to disable the "export library" option, which I can't do, because then I wouldn't be able to pick out a movie to watch. Again, Windows doesn't seem to give this "namespace" error.