Login at Kodi Home

scouser84 · 2009-09-12, 02:57

Hi guys, recently my apple tv has been crashing and exiting on every file i try and open.. nothing has changed server side.. xbmc is up to date.. and ive turned the whole "create thumbnails" thing but its still happening.

I'l try and upload the crashlog today, but is anyone else having trouble with their Apple Tv crashing everytime you open a file? were talking simple xvix avi files which worked fine before.. but no longer.

Please let me know if I'm no the only one~ Confused

raquen · 2009-09-15, 03:00

I'm in the same boat. I noticed this with version 9.04. If I scroll across certain folders xbmc crashes. If I try playing files that worked fine with previous versions xbmc crashes.
xbmc version 9.4.1
AppleTV v2.2

Machine Model: AppleTV1,1
Processor Speed: 1 GHz
Number Of Processors: 1
Total Number Of Cores: 1
Memory: 256 MB
Bus Speed: 400 MHz
Boot ROM Version: ATV11.00DA.B00
Serial Number: XXXXXXXXXXX
L2 Cache: 2 MB
System Version: Apple TV OS 10.4.7 (8N5622)
Kernel Version: Darwin 8.8.2

Has anyone figured out a work around?
I can post logs if that will help.

Thanx!

davilla · 2009-09-15, 03:04

no crashlogs, can't help. crystal ball is broke, sorry.

raquen · 2009-09-15, 19:34

xbmc.log
http://pastebin.ubuntu.com/271579/

console.log
http://pastebin.ubuntu.com/271583/

CrashReporter.log:
http://pastebin.ubuntu.com/271586/

hope it helps!

thanks again

davilla · 2009-09-15, 19:58

raquen Wrote:xbmc.log
http://pastebin.ubuntu.com/271579/

console.log
http://pastebin.ubuntu.com/271583/

CrashReporter.log:
http://pastebin.ubuntu.com/271586/

hope it helps!

thanks again

"Built on May 26 2009 (SVN:20677)".

"Thread 7 Crashed:
0 <<00000000>> 0xffff07c7 __memcpy + 39 (cpu_capabilities.h:229)"

Sounds like the non-thread safe bug with background thumbs. This was fixed long ago, can't remember when.

Are you sure that create thumbs is off.

raquen · 2009-09-15, 22:55

So if 9.04.1 for ATV is the most recent out there why am I seeing these issues.
Does this require a subversion build to get past?

I understand that thumbnail generation turned off might be a work around but I did not have issues before the 9.x update.

is it possible to roll back to 8.x on the ATV?

thanks again

davilla · 2009-09-15, 23:09

raquen Wrote:So if 9.04.1 for ATV is the most recent out there why am I seeing these issues.
Does this require a subversion build to get past?

I understand that thumbnail generation turned off might be a work around but I did not have issues before the 9.x update.

is it possible to roll back to 8.x on the ATV?

thanks again

1) yes

2) the older version did not generate thumbnails using a many-threaded background task.

3) yes

raquen · 2009-09-15, 23:41

Is there a recommended way to install a compiled build from SVN on to an AppleTV?
All the Wiki entries mention only using the Patchstick and the built-in updater.
Is it possible to edit a pilist and redirect the update location to something I can host?

thanks again

budrick · 2009-09-18, 15:21

I've also just started getting error 11 when playing certain video files.

There hasn't been anything I've changed recently that I can put it down to. Files that played only 1 week ago now don't play.

It seems to be .mkv/.mp4/.m4v containers all exit with error 11. All .mpg/.ts/.avi files work normally.

Info as follows:

Platform: AppleTV
Launcher version: atv-win-1.0.b11
Install Method: Launcher
SVN Revision:XBMC 9.04.1r20621 Compiled May 24 2009
Skin name: PM3

MediaInfo output for files played:

Family Guy - Brian In Love (16-09-2009).mpg
http://pastebin.ubuntu.com/273464/
NRL - Wests Tigers v Bulldogs (04-09-2009).ts
http://pastebin.ubuntu.com/273470/
Legend.of.the.Seeker.S01E22.avi
http://pastebin.ubuntu.com/273484/
Family Guy - Brian In Love (16-09-2009).mkv
http://pastebin.ubuntu.com/273466/

XBMC Log
http://pastebin.ubuntu.com/273458/
CrashReporter Log
http://pastebin.ubuntu.com/273462/

I couldn't find a console log so I hope this is enough info.

Thanks

davilla · 2009-09-18, 16:08

Thank you for providing the log info. Most users don't do this much makes it a guess as to what is wrong.

You're crashing here in postProcess_MMX2 which suggests you have software upscaling turned on. Turn if off and let the GPU handle the upscaling.

budrick · (This post was last modified: 2009-09-19, 05:46 by budrick.)

Davilla.

I've just realised what setting I changed.

I have been watching more interlaced recorded .mpg TV shows recently so set Interlaced handling in the Video OSD to De-interlace from off. It obviously improved picture quality on my interlaced .ts and .mpg videos but seems to be causing the crashes on all my non-interlaced .mkv/.mp4 vids. Interestingly, non-interlaced .avi's play OK. In Settings-Video-Player "High Quality Software Upscaling" was (and still is) set to disabled.

I've just tried Auto for the interlace handling and it seems to work OK on all files so far.

Is this a bug?

Now waiting for my Broadcom card to turn up. Wink

Thanks for your help Davilla. You are doing a great job!!!!!

scouser84 · 2009-09-20, 12:14

sorry it took so long to get these up, its my first time dealing with these things..

xbmc.log:
http://pastebin.ubuntu.com/274582/

CrashReporter.log
http://pastebin.ubuntu.com/274584/

and abit more info:

Software Version 2.4
Platform: AppleTv
XBMC Version: 9.04.1
Launcher version 3.1
Install Method: Launcher
SVN Revision r20677 (I think?)

Thanks so much for your patience (Davilla) please let me know what you think Smile

davilla · 2009-09-21, 00:43

scouser84 Wrote:sorry it took so long to get these up, its my first time dealing with these things..

xbmc.log:
http://pastebin.ubuntu.com/274582/

CrashReporter.log
http://pastebin.ubuntu.com/274584/

and abit more info:

Software Version 2.4
Platform: AppleTv
XBMC Version: 9.04.1
Launcher version 3.1
Install Method: Launcher
SVN Revision r20677 (I think?)

Thanks so much for your patience (Davilla) please let me know what you think

crash in yuv420_rgb32_MMX2, sounds like deinterlacing or upscaling. Turn them off and see.

LewisB · 2009-09-23, 11:06

I am having the same problem, but having checked the video settings on various skins, and looked at the advanced settings details on the wiki I can't see where or how to turn of de-interlacing.

Can anyone help?

Thanks
Lewis

budrick · 2009-09-23, 13:17

Play a video file that works.

Select Menu/Video Settings/Interlaced Handling.

I then selected "Auto select" then "Set as default for all movies"

Solved my problems; hopefully helps you!

There are probably other ways to make the change but this worked for me.