[BUG] Could not download information

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adriankoooo Offline
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Post: #1
"Could not download information. Unable to connect to remote server. Would you like to continue scanning?" why I get this error message? Maybe one of my wrapper is not woring properly? No
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olympia Offline
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Post: #2
Maybe yes.
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adriankoooo Offline
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Post: #3
I think the problem is with themoviedb scraper. Can anyone show me, how I can disable that annoying popup message?
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JoATMoN Offline
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Post: #4
I'm getting the same problem using Dharma Beta 3. Could be the reason that XBMC doesn't find all my movies (I get tired of waiting to click "yes to continue")
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sandboy Offline
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Post: #5
Got the same problem, annoying but it still seems to download information.
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manekineko Offline
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Post: #6
Anyone find a fix for this one yet?
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jmarshall Offline
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Post: #7
This will happen if themoviedb (or any site) returns a 404 or similar. For instance, having a scraped name beginning with a period (.) will do this on themoviedb.org

Always read the XBMC online-manual, FAQ and search the forum before posting.
Do not e-mail XBMC-Team members directly asking for support. Read/follow the forum rules.
For troubleshooting and bug reporting please make sure you read this first.


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fdlsys Offline
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Post: #8
Lookup the advancedsettings.xml wiki - there is a new option that allows you to silence the errors while the scraping will continue.

http://wiki.xbmc.org/index.php?title=Adv...ttings.xml
Quote:<videoscanner>

Options specific to the Video scanner

<videoscanner>
<ignoreerrors>true</ignoreerrors> <!-- Set to true to silently ignore errors while scanning videos
</videoscanner>
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manekineko Offline
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Post: #9
jmarshall Wrote:This will happen if themoviedb (or any site) returns a 404 or similar. For instance, having a scraped name beginning with a period (.) will do this on themoviedb.org

Interesting. I do seem to be downloading updates, but it always does end with this error. I don't think I have anything whose name begins with a period, but some sort of title that's giving it problems definitely sounds plausible based on my symptoms.
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doyledagain Offline
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Post: #10
Check your network settings. I had "Use an HTTP proxy server to access the internet" checked, and since it wasn't set up properly, that was screwing up my ability to update my database.

[edit] upon reading your symptoms it sounds like you're able to connect to the database, but hopefully this will be helpful to others that are encountering this problem.
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manekineko Offline
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Post: #11
jmarshall Wrote:This will happen if themoviedb (or any site) returns a 404 or similar. For instance, having a scraped name beginning with a period (.) will do this on themoviedb.org

Is there a log file anywhere that I can look at the explain exactly which file is causing this error?
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jhsrennie Offline
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Post: #12
manekineko Wrote:Is there a log file anywhere that I can look at the explain exactly which file is causing this error?

Turn on debug logging and see if there's anything in xbmc.log.

JR
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buda81 Offline
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Post: #13
the advancedsetting.xml worked for me for a day. But the problem persisted again. it seems it's only having trouble with themoviedb.org, IMDB works fine. Has anyone found a solution?
(This post was last modified: 2010-12-13 19:18 by buda81.)
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buda81 Offline
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Post: #14
bump
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fryed_1 Offline
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Post: #15
Does it for me on IMDB and TheMovieDB. Five systems affected after RC2 (went a clean install - was running beta 2 before), four Live and one Win7. I have over 1200 movies archived and I can't click "yes" 1200+ times for each of my five front ends.

None of them do this on Music or TV Shows.

From one of the Live frontends.

http://pastebin.com/P8ZauH9y

FYI my movie files are all named the same. I name them (copy/paste) directly from the themoviedb title. In the above example, the name would be: 20,000 Leagues Under the Sea (1954).mp4 This has worked for me just fine in the past until doing a fresh install of RC2. I have tried a reinstall on one of the Live frontends and still have the same problem.
(This post was last modified: 2010-12-15 04:26 by fryed_1.)
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