[BUG] Could not download information

adriankoooo · 2010-10-02 22:59

"Could not download information. Unable to connect to remote server. Would you like to continue scanning?" why I get this error message? Maybe one of my wrapper is not woring properly?

**olympia** · 2010-10-02 23:01

Maybe yes.

adriankoooo · 2010-10-03 01:11

I think the problem is with themoviedb scraper. Can anyone show me, how I can disable that annoying popup message?

JoATMoN · 2010-10-22 09:45

I'm getting the same problem using Dharma Beta 3. Could be the reason that XBMC doesn't find all my movies (I get tired of waiting to click "yes to continue")

sandboy · 2010-11-24 21:47

Got the same problem, annoying but it still seems to download information.

manekineko · 2010-12-02 19:48

Anyone find a fix for this one yet?

**jmarshall** · 2010-12-02 22:22

This will happen if themoviedb (or any site) returns a 404 or similar. For instance, having a scraped name beginning with a period (.) will do this on themoviedb.org

fdlsys · 2010-12-03 00:57

Lookup the advancedsettings.xml wiki - there is a new option that allows you to silence the errors while the scraping will continue.

http://wiki.xbmc.org/index.php?title=Adv...ttings.xml

Quote:<videoscanner>

Options specific to the Video scanner

<videoscanner>
<ignoreerrors>true</ignoreerrors> <!-- Set to true to silently ignore errors while scanning videos
</videoscanner>

manekineko · 2010-12-03 05:01

jmarshall Wrote:This will happen if themoviedb (or any site) returns a 404 or similar. For instance, having a scraped name beginning with a period (.) will do this on themoviedb.org

Interesting. I do seem to be downloading updates, but it always does end with this error. I don't think I have anything whose name begins with a period, but some sort of title that's giving it problems definitely sounds plausible based on my symptoms.

doyledagain · 2010-12-07 04:25

Check your network settings. I had "Use an HTTP proxy server to access the internet" checked, and since it wasn't set up properly, that was screwing up my ability to update my database.

[edit] upon reading your symptoms it sounds like you're able to connect to the database, but hopefully this will be helpful to others that are encountering this problem.

adriankoooo Junior Member Posts: 38 Joined: Apr 2010 Reputation: 0	2010-10-02 22:59 Post: #1 "Could not download information. Unable to connect to remote server. Would you like to continue scanning?" why I get this error message? Maybe one of my wrapper is not woring properly?
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olympia Team-XBMC Member Posts: 2,398 Joined: May 2008 Reputation: 31	2010-10-02 23:01 Post: #2 Maybe yes. ASUS P5N7A-VM - Intel C2D E7300 - 2GB RAM - Silverstone GD02 Black - MS MCE Remote - Patriot Warp 32GB SSD Drive
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adriankoooo Junior Member Posts: 38 Joined: Apr 2010 Reputation: 0	2010-10-03 01:11 Post: #3 I think the problem is with themoviedb scraper. Can anyone show me, how I can disable that annoying popup message?
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JoATMoN Junior Member Posts: 5 Joined: Oct 2010 Reputation: 0	2010-10-22 09:45 Post: #4 I'm getting the same problem using Dharma Beta 3. Could be the reason that XBMC doesn't find all my movies (I get tired of waiting to click "yes to continue")
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sandboy Junior Member Posts: 8 Joined: Sep 2010 Reputation: 0	2010-11-24 21:47 Post: #5 Got the same problem, annoying but it still seems to download information.
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manekineko Senior Member Posts: 120 Joined: Oct 2003 Reputation: 0	2010-12-02 19:48 Post: #6 Anyone find a fix for this one yet?
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doyledagain Junior Member Posts: 3 Joined: Dec 2010 Reputation: 0	2010-12-07 04:25 Post: #10 Check your network settings. I had "Use an HTTP proxy server to access the internet" checked, and since it wasn't set up properly, that was screwing up my ability to update my database. [edit] upon reading your symptoms it sounds like you're able to connect to the database, but hopefully this will be helpful to others that are encountering this problem.
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