[nikstra]

I've just installed Khan Academy add-on but it doesn't start (just displays "Error - check logfile").
Debug log: http://sprunge.us/hCMh

It is the first time I'm trying to use the add-on so I don't know if it has been broken for a long time or if it is my installation that is missing something. However I found http://forum.kodi.tv/showthread.php?tid=286807 which looks like it could be the same issue.

[misty01]

This is most likely the problem:

Code:

20:30:08 485.725983 T:1962635264   ERROR: GetDirectory - Error getting plugin://plugin.video.khanacademy/
20:30:08 485.734314 T:1962635264   ERROR: CGUIMediaWindow::GetDirectory(plugin://plugin.video.khanacademy/) failed

Looks like the add-on did not automatically create its userdata directory. You can manually create the missing directory (plugin.video.khanacademy) in Kodi's userdata/addon_data/ directory.

[nikstra]

The directory has been created with and empty .storage subdirectory.

Code:

LibreELEC:~/.kodi/userdata/addon_data # ls -l
total 8
drwxr-xr-x    3 root     root          1024 Aug 17 19:56 plugin.video.khanacademy
drwxr-xr-x    2 root     root          1024 Jun 18  2015 plugin.video.ted.talks
drwxr-xr-x    2 root     root          1024 May  8 11:31 plugin.video.tv3play.dk
drwxr-xr-x    3 root     root          1024 Jun 14  2015 plugin.video.youtube
drwxr-xr-x    2 root     root          1024 May  8 11:31 script.module.buggalo
drwxr-xr-x    2 root     root          1024 Jun 14  2015 service.libreelec.settings
drwxr-xr-x    2 root     root          1024 Jun 14  2015 service.openelec.settings
drwxr-xr-x    2 root     root          1024 May  8 10:24 skin.confluence
LibreELEC:~/.kodi/userdata/addon_data # ls -laR plugin.video.khanacademy/
plugin.video.khanacademy/:
total 3
drwxr-xr-x    3 root     root          1024 Aug 17 19:56 .
drwxr-xr-x   10 root     root          1024 Aug 17 19:56 ..
drwxr-xr-x    2 root     root          1024 Aug 17 19:56 .storage

plugin.video.khanacademy/.storage:
total 2
drwxr-xr-x    2 root     root          1024 Aug 17 19:56 .
drwxr-xr-x    3 root     root          1024 Aug 17 19:56 ..
LibreELEC:~/.kodi/userdata/addon_data #

I've deleted the plugin.video.khanacademy directory and it is recreated when I try to run the add-on but i still get the same error. So I uninstalled the add-on, deleted .kodi/userdata/addon_data/plugin.video.khanacademy and .kodi/addons/packages/plugin.video.khanacademy-2.5.0.zip. Verified that it was removed from .kodi/addons and rebooted and then reinstalled the add-on. Still get the same error.

[misty01]

Sorry can't be of more assistance, just tried what looked to be a possible problem in the log. Do you have another platform (OS) you can try? This add-on is working ok on Mac 10.7.5 and Android 4.2.2. Hopefully the add-on author can give some support.

[nikstra]

OK, thanks for trying to help. I tried the add-on on my old Linux Mint box (x86, Kodi 15). It installed and worked (except for the computer not being powerful enough for proper video playback). I renamed the .kodi directory on the RPi and installed Khan again but it still fails with the exact same error when starting it.

It seems like the issue may be with LibreELEC or maybe LE on RPi specifically. I'll ask over at the LE forum and see if they have any ideas.

[ykhehra1]

Also not working on with kodi 15.* on my nexus player with Android TV. But works on kodi 17 with windows 10.