[RELEASE] XBMC Flicks - Netflix Movies / TV Shows (Video) experimental Addon for XBMC

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tcat Offline
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Sad  RE: Post: #881
(2012-02-14 04:04)xekon Wrote:  the check marks that show which episodes you watched are not saving between restarts, so it only remembers which netflix episodes i've seen until i turn the computer off or reboot it, then nothing is checked.

could this be a file permissions problem or something? what should i check first?

Does anyone know why this is happening? I am having the same problem since upgrading to eden. It worked fine previously. I have searched the database and cannot find a fix anywhere. Sad
any info would be appreciated
thanks
Tcat
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bengalih Offline
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Post: #882
(2012-04-28 07:36)war2die4 Wrote:  Hi im having trouble with my instant queue, the tv shows dont show up unless I have the max items retrieved set to 200 which would be fine except its not retrieving all the tv shows or movies, most but not all. If I have it set to anything higher it just wont retrieve anything at all tv or movies and if set lower it gets movies but no tv shows. From what I can tell everything else works.

Im using eden.

I'm confirming similar issues with the Recently Watched queue. My Instant Queue is relatively small, so I haven't tested with this...but basically I have the same issue with Recently Watched...if I set it around 350 or so I have a high success rate with enumerating my episodes.

I am 99.9% sure this is actually a Netflix issue, and I say this for several reasons:

1) This was working without a problem on XBMC 11 with the same XBMCFlicks release just last week. Nothing has changed there.
2) I did a bunch of various tests with packet captures and the max items set to different values. I got the following response from the Netflix server on a rental_history/watched query:

After about 10 seconds of waiting with the max items set to 500:
{"error":true,"status":{"status_code":504,"message":"Gateway timeout"}}

or

{"status": {"message": "Filter threw Exception"}}

There have been some issues over the last couple weeks with various developers having problems with the API:
http://developer.netflix.com/forum/read/155908

So, this seems to be an issue with Netflix's servers either not being able to handle the load, improperly configured, or else they have been messing with the API code without proper quality control.

I have tested viewing my entire history from the Netflix site and it works - I can only assume they use the same APIs internally - so perhaps it is a network problem with their external servers (hence the Gateway Timeouts).

I think right now the only fix is to adjust the values down to lower numbers to prevent these problems. Unfortunately, for people with very large instant queues this is going to be a problem.

Also, this error doesn't happen 100% of the time...I can get it to enumerate larger sets if I keep retrying...but maybe a 10% rate if I try as many as 500.

At this point let's hope that Netflix gets their act together and fixes whatever is wrong. There is a technical fix for this, but I'm not good enough to implement it on my own...

Basically XBMCFlicks is requesting the full queue at a time...so that mean if your max results is set to 500, it will ask for 500. There is a way via the API to say send me 100 starting at 1, 100 starting at 101, 100 starting at 201, etc...until you get them all. I hope that Netflix is not going to require that.

I'd be curious as to others experiencing this problem with large Instant Queues if you have other Netflix devices (like XBOX, ROKU, etc) if you are also having problems. If not...I suspect those devices use an iterative query through the queue like mentioned above.

UPDATE: I did some more digging and it appears that the timeouts are coming from Mashery's servers. They seem to be the infrastructure that the Netflix API is built on, and serve as some sort of proxy. I have contacted their tech support to get some more information as to why this is occurring.

(2012-04-28 21:57)tcat Wrote:  
(2012-02-14 04:04)xekon Wrote:  the check marks that show which episodes you watched are not saving between restarts, so it only remembers which netflix episodes i've seen until i turn the computer off or reboot it, then nothing is checked.

could this be a file permissions problem or something? what should i check first?

Does anyone know why this is happening? I am having the same problem since upgrading to eden. It worked fine previously. I have searched the database and cannot find a fix anywhere. Sad
any info would be appreciated
thanks
Tcat

I have confirmed this is an issue as well. Works in Dharma, not in Eden. I've done a bit of research today as to the problem but I'm going to have to ask some developers who are smarter than me...

You will also find that the "W" key which toggles episodes watched or not is also not working.

The actual table in the .db file is being properly updated when an episode is watched, but this information is not being read back out.

My fear is that something in Eden has changed and the .html file links that XBMCFlicks generates are not being parsed anymore. If this is the case, there might not be much that can be done via the Add-on, and some changes might be required to XBMC. I will update back with what I find out.

.peace out.
(This post was last modified: 2012-04-29 06:46 by bengalih.)
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war2die4 Offline
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Post: #883
Ah that makes me feel much better knowing its not just meSmile

Just to test it I set it to 300 and got no results for movies or tv but it did for all and it gave me 70 items more then I actually have in my queue (weird).

Well thanks for the input and hopefully they get that fixed soon.Wink
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bengalih Offline
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Post: #884
(2012-04-29 07:01)war2die4 Wrote:  Ah that makes me feel much better knowing its not just meSmile

Just to test it I set it to 300 and got no results for movies or tv but it did for all and it gave me 70 items more then I actually have in my queue (weird).

Well thanks for the input and hopefully they get that fixed soon.Wink

That is strange...I honestly don't use my instant queue that much...I have maybe 30 items in it... I usually only add some movies that I see while browsing. I tend to just pull it up out of the watched queue.

So, for me, everything is working fine...I get all 30 items in my instant queue...nothing more.

The fact that you are getting 70 other items is worrisome and I wonder if there is another problem you are having. Are those 70 items anything you recognize as having had in your queue or watched in the past, or are they totally random?

.peace out.
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yeroc1982 Offline
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Post: #885
Say zip does not have correct structure.
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XeroKool Offline
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Post: #886
(2012-04-29 17:43)bengalih Wrote:  
(2012-04-29 07:01)war2die4 Wrote:  Ah that makes me feel much better knowing its not just meSmile

Just to test it I set it to 300 and got no results for movies or tv but it did for all and it gave me 70 items more then I actually have in my queue (weird).

Well thanks for the input and hopefully they get that fixed soon.Wink

That is strange...I honestly don't use my instant queue that much...I have maybe 30 items in it... I usually only add some movies that I see while browsing. I tend to just pull it up out of the watched queue.

So, for me, everything is working fine...I get all 30 items in my instant queue...nothing more.

The fact that you are getting 70 other items is worrisome and I wonder if there is another problem you are having. Are those 70 items anything you recognize as having had in your queue or watched in the past, or are they totally random?

I have 130+ items in my instant queue and haven't had any issues so far.
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bengalih Offline
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Post: #887
(2012-04-29 18:35)yeroc1982 Wrote:  Say zip does not have correct structure.

Confused

(2012-04-29 18:43)XeroKool Wrote:  I have 130+ items in my instant queue and haven't had any issues so far.

Yeah I have only had issues with my Watched queue being set about about 300. That is where I start to see the timeouts in the packet traces I mentioned above. For troubleshooting purposes I would say setting at around 200 or so just to see if the basic functionality works. If it does, and you are getting issues above that number, then you probably want to capture your HTTP traffic to the Netflix servers and see what response you are getting.

I suspect that the problems with the Instant Queue are the same as those I am seeing with my watched...which is that the Netflix API which is being proxied via Mashery is timing out on the Netflix end from returning such a large list of data. This may be a load issue, as if I try it a dozen times I am likely to get it to succeed once or twice.

.peace out.
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yeroc1982 Offline
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Post: #888
Anyone know of a working .zip for this? I keep getting " zip does not have correct structure."
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bengalih Offline
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Post: #889
(2012-04-29 19:25)yeroc1982 Wrote:  Anyone know of a working .zip for this? I keep getting " zip does not have correct structure."

Well it would help to state what location the .zip you are using is from...but the one that is referenced like a dozen times in this thread at:
https://github.com/spudsdude/XBMC-Flicks/downloads

works 100% fine.

If you have a problem with it...its on your end.

Note when I say works 100% I mean the .zip file is fine... there are still several issues with the plugin itself that are referenced over the past couple of weeks in this thread.

.peace out.
(This post was last modified: 2012-04-29 19:59 by bengalih.)
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yeroc1982 Offline
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Post: #890
(2012-04-29 19:58)bengalih Wrote:  
(2012-04-29 19:25)yeroc1982 Wrote:  Anyone know of a working .zip for this? I keep getting " zip does not have correct structure."

Well it would help to state what location the .zip you are using is from...but the one that is referenced like a dozen times in this thread at:
https://github.com/spudsdude/XBMC-Flicks/downloads

works 100% fine.

If you have a problem with it...its on your end.

Note when I say works 100% I mean the .zip file is fine... there are still several issues with the plugin itself that are referenced over the past couple of weeks in this thread.

Im downloading the .zip to desktop then using cyberduck to add it to. Still coming up zip does not have correct structure.
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