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**bradvido88** · 2011-03-31, 01:19

When i try to download subtitles for a movie using the XBMC Subtitles plugin, it always says "local subtitle available" and doesn't let me do anything but exit. There is no local subtitle, and when i go into subtitles for the movie, there are none available.
I'm using confluence and the default configuration for XBMC Subtitles.

Here's a log where i ran XBMC subtitles in a movie:

Code:
11:43 T:372 M:1981095936   DEBUG: CApplication::ExecuteXBMCAction : To XBMC.RunScript(script.xbmc.subtitles)

11:43 T:372 M:1981095936    INFO: initializing python engine.

11:43 T:372 M:1981095936   DEBUG: new python thread created. id=6

11:43 T:2552 M:1981095936   DEBUG: thread start, auto delete: 0

11:43 T:2552 M:1981095936   DEBUG: Python thread: start processing

11:43 T:2552 M:1981018112   DEBUG:   msg: 'import site' failed; use -v for traceback

11:43 T:2552 M:1981018112  NOTICE: -->Python Interpreter Initialized<--

11:43 T:2552 M:1981018112   DEBUG: XBPyThread::Process - The source file to load is C:\Program Files (x86)\XBMC\portable_data\addons\script.xbmc.subtitles\default.py

11:43 T:2552 M:1981018112   DEBUG: XBPyThread::Process - Setting the Python path to C:\Program Files (x86)\XBMC\portable_data\addons\script.xbmc.subtitles;C:\Program Files (x86)\XBMC\portable_data\addons\script.module.cryptopy\lib;C:\Program Files (x86)\XBMC\portable_data\addons\script.module.simplejson\lib;C:\Program Files (x86)\XBMC\portable_data\addons\script.module.beautifulsoup\lib;C:\Program Files (x86)\XBMC\addons\script.module.pil\lib;C:\Program Files (x86)\XBMC\addons\script.module.pysqlite\lib;special://xbmc/system/python/DLLs;special://xbmc/system/python/Lib;special://xbmcbin/system/python/python24.zip;special://xbmc/system/python\DLLs;special://xbmc/system/python\lib;special://xbmc/system/python\lib\plat-win;special://xbmc/system/python\lib\lib-tk;C:\Program Files (x86)\XBMC

11:43 T:2552 M:1981018112   DEBUG: XBPyThread::Process - Entering source directory C:\Program Files (x86)\XBMC\portable_data\addons\script.xbmc.subtitles

11:43 T:2552 M:1981014016   DEBUG: ### [XBMC Subtitles] - Version: 2.4.2

11:43 T:372 M:1981014016   DEBUG: CAnnouncementManager - Announcement: PlaybackPaused from xbmc

11:43 T:2552 M:1980796928    INFO: Default 4:3 resolution directory is 720p

11:43 T:2552 M:1980796928    INFO: Default 16:9 resolution directory is 720p

11:43 T:2552 M:1980796928    INFO: Loading skin includes from 720p/includes.xml

11:43 T:2552 M:1980796928    INFO: Error loading includes.xml file (720p/includes.xml): Failed to open file (row=0, col=0)

11:43 T:372 M:1980776448   DEBUG: ------ Window Init (C:\Program Files (x86)\XBMC\portable_data\addons\script.xbmc.subtitles\resources\skins\Default\720p\script-XBMC-Subtitles-main.xml) ------

11:43 T:372 M:1980776448    INFO: Loading skin file: C:\Program Files (x86)\XBMC\portable_data\addons\script.xbmc.subtitles\resources\skins\Default\720p\script-XBMC-Subtitles-main.xml

11:44 T:372 M:1979113472   DEBUG: ------ Window Deinit (VideoOSD.xml) ------

11:44 T:372 M:1979113472   DEBUG: ------ Window Init (DialogSeekBar.xml) ------

13:03 T:3968 M:1987125248   DEBUG: Thread 3968 terminating

Any ideas?
The Error loading includes.xml file ... line looks suspicious, but I don't know

uncertainty · 2011-03-31, 01:25

Change the default from opensubtitles to the alternate one (forget the name, begins with s I think, at work atm so cant check). That resolved the issue for me.

**bradvido88** · (This post was last modified: 2011-03-31, 01:40 by bradvido88.)

I just tried a couple different services. One of them was subscene. No luck. Same log...

Also of note is that this is a multi file movie, using xbmc's stack:// protocol. I just tried with a single file movie and the subtitle add-on worked fine. Perhaps it's a bug with multi file videos?

**ronie** · 2011-03-31, 01:48

can't help you, but for the best results, you should report any issues
related to the subtitle plugin here: http://forum.xbmc.org/showthread.php?tid=75437

**bradvido88** · 2011-03-31, 01:53

Thanks, I've dropped a line there:http://forum.xbmc.org/showthread.php?p=7...post763822

I'm certain now that the problem is the multi-part videos..