Windows XBMC freezes on startup

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Wigash Offline
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Post: #21
after using jhsrennie's modified exe file my XBMC runs on my new laptop for the first time.
Of course I knew it was coincidence. Second run hang as usual.
first one runs great, and didn't look like unstable. I did many different changes, and setups and it works smoothly. I've checked system setting and XBMC shows that it's running on Intel graphics, thou I've set to use Radeon card for xbmc.
Had some errors with scrapper connection, but that was nothing important.
First run log: http://pastebin.com/JrQf398b

after that I run XBMC second time, but now it stops as usual
second run log: http://pastebin.com/JkSVLK6h

logs are the same at the beginning
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jhsrennie Offline
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Post: #22
@Wigash: your installation is hanging at a different place to sc84647's. It looks as though it's hanging loading the settings, which seems an odd place to stop.

I've added extra logging around the code that loads the settings and put the new version on my web site. Please will you download and run the new version and post the log it produces.

I'm afraid finding the problem is going to be a series of trying new builds until we pin down exactly where XBMC is hanging. Your patience is much appreciated :-)
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jhsrennie Offline
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Post: #23
@sc84647: I've added even more detailed logging to try and spot where the hang is. I suspect it's acquiring the lock at line https://github.com/xbmc/xbmc/blob/Eden/x...r.cpp#L376

Can you grab the new XBMC.exe, run it and post the log.
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Wigash Offline
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Post: #24
Hi, here is newest log
http://pastebin.com/qNnWpbf8

I thought those crashes were connected to 64bit Windows 7 or switchable graphics (intel's and radeon), but after XBMC runs I don't know what is all about?

If you want test some other version of app I will gladly test it!
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jhsrennie Offline
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Post: #25
@Wigash: that looks really odd. I just can't see anything around the last line in your log that would cause the crash. I've added even more logging and popped another new version of XBMC.exe on my site. Please will you give this one a try and post the log. Thanks again for your help with this.

Can you also enable debug logging. You'll need to do this manually since XBMC won't start. Press Windows-R and in the Run dialog type:

Code:
notepad "%APPDATA%\xbmc\userdata\advancedsettings.xml"

Click OK and answer Yes when Notepad asks if you want to create a new file. Copy and paste the following into Notepad:

Code:
<advancedsettings>
  <loglevel>1</loglevel>
</advancedsettings>

Close Notepad and save the changes. This will increase the amount of detail in the log.
(This post was last modified: 2012-06-11 13:08 by jhsrennie.)
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sc84647 Offline
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Post: #26
OK - another freeze, using your latest build this time - here's the debug log:

http://pastebin.com/EAn6fMm5
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Docfxit Offline
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Post: #27
Hi,

I just installed Xbmc in Windows XP sp3. Just after install and during the first run the first thing I get is:

[Image: 14t7eoi.jpg]

I have turned on debug and run your special exe with extra logging. My log file is at:

http://pastebin.com/nDRUMdDQ

Is there anything I can do to help this run correctly?

Thank you very much,

Docfxit
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jhsrennie Offline
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Post: #28
@Docfxit: you have a problem with the video driver. The relevant log entry is:

Code:
line 264: 264.15:53:04 T:5060   ERROR: CRenderSystemDX::CreateDevice - unable to create a device. 8876086A - D3DERR_NOTAVAILABLE (Not available)

Check control panel, Display, Settings tab, Advanced button, Troubleshoot tab and make sure the hardware acceleration slider is set to Full. If that doesn't work update the video driver to the latest version and try installing the latest version of DirectX from the MS web site: http://www.microsoft.com/downloads/detai...ceb6d8fa8d
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jhsrennie Offline
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Post: #29
@sc84647: thanks, it looks as if the hang is happening at:

https://github.com/xbmc/xbmc/blob/master...l.cpp#L191

We'll have to trawl the MS documentation to try and see what's going on.
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Docfxit Offline
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Post: #30
(2012-06-14 10:39)jhsrennie Wrote:  @Docfxit: you have a problem with the video driver. The relevant log entry is:

Code:
line 264: 264.15:53:04 T:5060   ERROR: CRenderSystemDX::CreateDevice - unable to create a device. 8876086A - D3DERR_NOTAVAILABLE (Not available)

Check control panel, Display, Settings tab, Advanced button, Troubleshoot tab and make sure the hardware acceleration slider is set to Full. If that doesn't work update the video driver to the latest version and try installing the latest version of DirectX from the MS web site: http://www.microsoft.com/downloads/detai...ceb6d8fa8d

Changing the hardware acceleration slider to full solved the problem. It's running now. It looks really great. I can't wait to figure out what I can do to enhance my experience with it.

Thank you very much,

Docfxit
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