subtitle downloaded and extracted.. and nothing happens

Hello most of the times when I download a subtitle it stuck at the "downloaded and extracted" message but doesn't go back automatically to the video.
In fact the subtitles are not there at all (in the movie folder).

this is the log, i would appreciate any help

my best

15:16:56 T:7661328 DEBUG: SDLKeyboard: scancode: 72, sym: 0113, unicode: 0000, modifier: 0
15:16:56 T:7661328 DEBUG: OnKey: right (f083) pressed, action is Right
15:16:56 T:3014642544 DEBUG: ### [Qlock] - Delaying 3 secs
15:16:57 T:7661328 DEBUG: SDLKeyboard: scancode: 6f, sym: 0111, unicode: 0000, modifier: 0
15:16:57 T:7661328 DEBUG: OnKey: up (f080) pressed, action is Up
15:16:57 T:7661328 DEBUG: SDLKeyboard: scancode: 6f, sym: 0111, unicode: 0000, modifier: 0
15:16:57 T:7661328 DEBUG: OnKey: up (f080) pressed, action is Up
15:16:58 T:7661328 DEBUG: SDLKeyboard: scancode: 24, sym: 000d, unicode: 000d, modifier: 0
15:16:58 T:7661328 DEBUG: OnKey: return (f00d) pressed, action is Select
15:16:58 T:2513685360 DEBUG: ### [XBMC Subtitles-services.OpenSubtitles.service] - Search String [ True+Blood+S05E02 ]
15:16:58 T:2513685360 DEBUG: CFileSMB::Open - opened Series/Serie/True Blood/True.Blood.S05E02.720p.HDTV.x264-IMMERSE.mkv, fd=10001
15:16:58 T:2513685360 DEBUG: CFileSMB::Close closing fd 10001
15:16:58 T:2513685360 DEBUG: ### [XBMC Subtitles-services.OpenSubtitles.service] - xbmc module hash and size
15:16:58 T:2513685360 DEBUG: ### [XBMC Subtitles-services.OpenSubtitles.service] - File Size [2199061059]
15:16:58 T:2513685360 DEBUG: ### [XBMC Subtitles-services.OpenSubtitles.service] - File Hash [9fa6ea175c5d534c]
15:16:58 T:2513685360 DEBUG: ### [XBMC Subtitles-services.OpenSubtitles.service] - Search by hash and name True.Blood.S05E02.720p.HDTV.x264-IMMERSE.mkv
15:16:58 T:3014642544 DEBUG: ### [Qlock] - Delaying 3 secs
15:16:59 T:2513685360 DEBUG: ### [XBMC Subtitles-services.OpenSubtitles.os_utilities] - Token:[7vfm64k6ite31cd1653d0at866]
15:17:00 T:3014642544 DEBUG: ### [Qlock] - Delaying 3 secs
15:17:01 T:7661328 DEBUG: SDLKeyboard: scancode: 24, sym: 000d, unicode: 000d, modifier: 0
15:17:01 T:7661328 DEBUG: OnKey: return (f00d) pressed, action is Select
15:17:02 T:3014642544 DEBUG: ### [Qlock] - Delaying 3 secs
15:17:03 T:7661328 DEBUG: GetZipList - Processing zip://%2fhome%2fsimo%2f%2exbmc%2fuserdata%2faddon%5fdata%2fscript%2exbmc%2esubtitles%2​​fsub%5ftmp%2fzipsubs%2ezip/
15:17:03 T:7661328 DEBUG: statdata: 1340078157 new: 1340137023
15:17:04 T:2771385200 DEBUG: Thread Jobworker 2771385200 terminating (autodelete)
15:17:04 T:2859404144 DEBUG: Thread Jobworker 2859404144 terminating (autodelete)
15:17:04 T:2675698544 DEBUG: Thread Jobworker 2675698544 terminating (autodelete)
15:17:04 T:3014642544 DEBUG: ### [Qlock] - Delaying 3 secs
15:17:01 T:7661328 DEBUG: SDLKeyboard: scancode: 24, sym: 000d, unicode: 000d, modifier: 0
15:17:01 T:7661328 DEBUG: OnKey: return (f00d) pressed, action is Select
15:17:02 T:3014642544 DEBUG: ### [Qlock] - Delaying 3 secs
15:17:03 T:7661328 DEBUG: GetZipList - Processing zip://%2fhome%2fsimo%2f%2exbmc%2fuserdata%2faddon%5fdata%2fscript%2exbmc%2esubtitles%2​​fsub%5ftmp%2fzipsubs%2ezip/
15:17:03 T:7661328 DEBUG: statdata: 1340078157 new: 1340137023
15:17:04 T:2771385200 DEBUG: Thread Jobworker 2771385200 terminating (autodelete)
15:17:04 T:2859404144 DEBUG: Thread Jobworker 2859404144 terminating (autodelete)
15:17:04 T:2675698544 DEBUG: Thread Jobworker 2675698544 terminating (autodelete)
15:17:04 T:3014642544 DEBUG: ### [Qlock] - Delaying 3 secs
15:17:04 T:2513685360 DEBUG: ### [XBMC Subtitles-gui] - Sub in Zip [True.Blood.5x02.Authority.Always.Wins.HDTV.x264-ASAP.srt], File Name [True.Blood.S05E02.720p.HDTV.x264-IMMERSE.it.srt]
15:17:04 T:2513685360 DEBUG: ### [XBMC Subtitles-utilities] - Regex File Se: 5, Ep: 02,
15:17:04 T:2513685360 WARNING: FileSmb::OpenForWrite() called with overwriting enabled! - smb://simo:xxxxxx@FREENAS2/Series/Serie/True%20%20Blood/True%2eBlood%2eS05E02%2e720p%2eHDTV%2ex264%2dIMMERSE%2eit%2esrt
15:17:05 T:2513685360 DEBUG: CFileSMB::Close closing fd 10001
15:17:05 T:2513685360 DEBUG: ### [XBMC Subtitles-utilities] - vfs module copy /home/simo/.xbmc/userdata/addon_data/script.xbmc.subtitles/sub_tmp/True.Blood.5x02.Authority.Always.Wins.HDTV.x264-ASAP.srt -> smb://FREENAS2$
15:17:05 T:2513685360 ERROR: Exception in python script callback execution
15:17:05 T:2513685360 ERROR: Traceback (most recent call last):
15:17:05 T:2513685360 ERROR: File "/home/simo/.xbmc/addons/script.xbmc.subtitles/resources/lib/gui.py", line 489, in onClick
15:17:05 T:2513685360 ERROR: self.Download_Subtitles( self.getControl( SUBTITLES_LIST ).getSelectedPosition() )
15:17:05 T:2513685360 ERROR: File "/home/simo/.xbmc/addons/script.xbmc.subtitles/resources/lib/gui.py", line 312, in Download_Subtitles
15:17:05 T:2513685360 ERROR: self.Extract_Subtitles(zip_subs,sub_lang, gui)
15:17:05 T:2513685360 ERROR: File "/home/simo/.xbmc/addons/script.xbmc.subtitles/resources/lib/gui.py", line 361, in Extract_Subtitles
15:17:05 T:2513685360 ERROR: subtitle_file, file_path = self.create_name(zip_entry,sub_filename,subtitle_lang)
15:17:05 T:2513685360 ERROR: File "/home/simo/.xbmc/addons/script.xbmc.subtitles/resources/lib/gui.py", line 428, in create_name
15:17:05 T:2513685360 ERROR: log( __name__ ,"Sub in Zip [%s], File Name [%s]" % (zip_entry.encode("utf-8"),
15:17:05 T:2513685360 ERROR: UnicodeDecodeError
15:17:05 T:2513685360 ERROR: :
15:17:05 T:2513685360 ERROR: 'ascii' codec can't decode byte 0xa4 in position 48: ordinal not in range(128)
15:17:06 T:3014642544 DEBUG: ### [Qlock] - Delaying 3 secs
15:17:16 T:7661328 DEBUG: Previous line repeats 4 times.
15:17:16 T:7661328 DEBUG: SDLKeyboard: scancode: 16, sym: 0008, unicode: 0008, modifier: 0
15:17:16 T:7661328 DEBUG: OnKey: backspace (f008) pressed, action is Back
15:17:16 T:7661328 DEBUG: CAnnouncementManager - Announcement: OnPlay from xbmc
15:17:16 T:7661328 DEBUG: GOT ANNOUNCEMENT, type: 1, from xbmc, message OnPlay
15:17:16 T:2513685360 INFO: Scriptresult: Success
15:17:16 T:2513685360 INFO: Python script stopped
15:17:16 T:2513685360 DEBUG: Thread XBPyThread 2513685360 terminating
15:17:16 T:2667305840 DEBUG: CDVDPlayerAudio:: Discontinuity - was:447392618.023493, should be:447408465.245870, error:15847.222377
15:17:16 T:7661328 DEBUG: waiting for python thread 21 to stop
15:17:16 T:7661328 DEBUG: python thread 21 destructed
15:17:16 T:7661328 DEBUG: ------ Window Deinit (DialogSeekBar.xml) ------
15:17:16 T:3014642544 DEBUG: ### [Qlock] - Delaying 3 secs
15:17:16 T:7661328 DEBUG: ------ Window Deinit (/home/simo/.xbmc/addons/script.xbmc.subtitles/resources/skins/Default/720p/script-XBMC-Subtitles-main.xml) ------
15:17:17 T:2692295536 DEBUG: CPullupCorrection: pattern lost on diff 40000.000000
15:17:18 T:3014642544 DEBUG: ### [Qlock] - Delaying 3 secs
15:17:19 T:2667305840 DEBUG: CDVDPlayerAudio:: Discontinuity - was:450472646.765870, should be:450447964.728531, error:-24682.037339
15:17:19 T:7661328 DEBUG: SDLKeyboard: scancode: 41, sym: 0020, unicode: 0020, modifier: 0
15:17:19 T:7661328 DEBUG: OnKey: space (f020) pressed, action is Pause
15:17:19 T:7661328 DEBUG: CAnnouncementManager - Announcement: OnPause from xbmc
15:17:19 T:7661328 DEBUG: GOT ANNOUNCEMENT, type: 1, from xbmc, message OnPause
15:17:19 T:7661328 DEBUG: CGUIAudioManager::Initialize
15:17:19 T:7661328 ERROR: Unable to open audio mixer
15:17:19 T:7661328 DEBUG: ------ Window Init (DialogSeekBar.xml) ------
15:17:20 T:3014642544 DEBUG: ### [Qlock] - Delaying 3 secs

same issue here...

My media it´s on a NAS

OS: Ubuntu 12.04

It's a UnicodeDecodeError. Already notified and being worked out. Stay tuned...

Ah what a relief. Same issue here. Running xbmc on openelec.
Great that someone is working on that one already. Nice.

Ok. Now it is working again.

(2012-07-29 17:25)Ipaddle Wrote:  Ok. Now it is working again.

How did this get solved? I am still experiencing this problem but really have no clue of what might be wrong...
I am even pretty sure my addon is up-to-date and everything... The only thing I can remember is that it used to work perfectly until the skin got upgraded a few months ago (when Aeon Nox went from v2.0 to 3.0)

Any help will be greatly appreciated!

EDIT: further, I looked around and found that the files are being downloaded and even decompressed, but remain on the script temporary directory. Should I post a debug?

(2012-08-29 20:40)jackh Wrote:  

(2012-07-29 17:25)Ipaddle Wrote:  Ok. Now it is working again.

How did this get solved? I am still experiencing this problem but really have no clue of what might be wrong...
I am even pretty sure my addon is up-to-date and everything... The only thing I can remember is that it used to work perfectly until the skin got upgraded a few months ago (when Aeon Nox went from v2.0 to 3.0)

Any help will be greatly appreciated!

EDIT: further, I looked around and found that the files are being downloaded and even decompressed, but remain on the script temporary directory. Should I post a debug?

Try updating the add-on through the addon menu. Sometimes you have to uninstall/reinstall.

(2012-08-29 20:40)jackh Wrote:  further, I looked around and found that the files are being downloaded and even decompressed, but remain on the script temporary directory. Should I post a debug?

Always. If you are still experiencing this issue after upgrading to the latest addon version just post your debug log following this instructions.

I'm very focussed on eliminating all encoding issues so anyone experiencing still these issues is welcome to inform about them (in the propper way, please).

Is this helpfull?

My log with Argenteam and subdivx.

http://xbmclogs.com/show.php?id=8437

I have the same problem, redownloading twice again the subtitle works fine.