[barnabe42]

Hello,

I have an old laptop that I have converted to watch video.
It worked like a charm with ubuntu xbmc 11. Yesterday I did a fresh install of xbmc 12 frodo and I can't get xbmc to start.
It tries to start 3 times I can see the bubbles screen but after that it swtiches back to xbmc ubuntu.

The error is mentioning something about "Unable to load libcrystalhd.so.3, reason: libcrystalhd.so.3: cannot open shared object file: No such file or directory"
But I have an ATI X1250 as graphic card not a crystal hd ...

here are the spec of my old laptop :

Core Logic Chipset ATI M690G Chipset ATI Radeon X1250 integrated 3D graphics
Sounds card Realtek

Here is the log files.

############## XBMC CRASH LOG ###############

################ SYSTEM INFO ################
Date: Mon Apr 8 21:54:35 EEST 2013
XBMC Options:
Arch: i686
Kernel: Linux 3.5.0-26-generic #42-Ubuntu SMP Fri Mar 8 23:20:06 UTC 2013
Release:
Distributor ID: Ubuntu
Description: Ubuntu 12.10 - XBMCbuntu
Release: 12.10
Codename: quantal
############## END SYSTEM INFO ##############

############### STACK TRACE #################
gdb not installed, can't get stack trace.
############# END STACK TRACE ###############

################# LOG FILE ##################

21:54:29 T:3038238464 NOTICE: -----------------------------------------------------------------------
21:54:29 T:3038238464 NOTICE: Starting XBMC (12.1 Git:0d373cc), Platform: Linux (Ubuntu 12.10 - XBMCbuntu, 3.5.0-26-generic i686). Built on Mar 17 2013
21:54:29 T:3038238464 NOTICE: special://xbmc/ is mapped to: /usr/share/xbmc
21:54:29 T:3038238464 NOTICE: special://xbmcbin/ is mapped to: /usr/lib/xbmc
21:54:29 T:3038238464 NOTICE: special://masterprofile/ is mapped to: /home/eric/.xbmc/userdata
21:54:29 T:3038238464 NOTICE: special://home/ is mapped to: /home/eric/.xbmc
21:54:29 T:3038238464 NOTICE: special://temp/ is mapped to: /home/eric/.xbmc/temp
21:54:29 T:3038238464 NOTICE: The executable running is: /usr/lib/xbmc/xbmc.bin
21:54:29 T:3038238464 NOTICE: Local hostname: eric-TravelMate-7520
21:54:29 T:3038238464 NOTICE: Log File is located: /home/eric/.xbmc/temp/xbmc.log
21:54:29 T:3038238464 NOTICE: -----------------------------------------------------------------------
21:54:29 T:3038238464 ERROR: CAESinkOSS::EnumerateDevicesEx - Failed to open mixer: /dev/mixer
21:54:29 T:3038238464 NOTICE: Found 1 Lists of Devices
21:54:29 T:3038238464 NOTICE: Enumerated ALSA devices:
21:54:29 T:3038238464 NOTICE: Device 1
21:54:29 T:3038238464 NOTICE: m_deviceName : @
21:54:29 T:3038238464 NOTICE: m_displayName : Default (HDA ATI SB ALC268 Analog)
21:54:29 T:3038238464 NOTICE: m_displayNameExtra:
21:54:29 T:3038238464 NOTICE: m_deviceType : AE_DEVTYPE_PCM
21:54:29 T:3038238464 NOTICE: m_channels : FL,FR
21:54:29 T:3038238464 NOTICE: m_sampleRates : 44100,48000,96000,192000
21:54:29 T:3038238464 NOTICE: m_dataFormats : AE_FMT_S32NE,AE_FMT_S16NE,AE_FMT_S16LE
21:54:29 T:3038238464 NOTICE: Device 2
21:54:29 T:3038238464 NOTICE: m_deviceName : @:CARD=SB,DEV=0
21:54:29 T:3038238464 NOTICE: m_displayName : HDA ATI SB
21:54:29 T:3038238464 NOTICE: m_displayNameExtra: ALC268 Analog
21:54:29 T:3038238464 NOTICE: m_deviceType : AE_DEVTYPE_PCM
21:54:29 T:3038238464 NOTICE: m_channels : FL,FR
21:54:29 T:3038238464 NOTICE: m_sampleRates : 44100,48000,96000,192000
21:54:29 T:3038238464 NOTICE: m_dataFormats : AE_FMT_S32NE,AE_FMT_S16NE,AE_FMT_S16LE
21:54:29 T:3038238464 NOTICE: load settings...
21:54:30 T:3038238464 ERROR: Unable to load libcrystalhd.so.3, reason: libcrystalhd.so.3: cannot open shared object file: No such file or directory
21:54:30 T:3038238464 NOTICE: special://profile/ is mapped to: special://masterprofile/
21:54:30 T:3038238464 NOTICE: loading special://masterprofile/guisettings.xml
21:54:30 T:3038238464 ERROR: special://masterprofile/guisettings.xml Doesn't contain <resolutions>
21:54:30 T:3038238464 NOTICE: Getting hardware information now...
21:54:30 T:3038238464 NOTICE: Loading player core factory settings from special://xbmc/system/playercorefactory.xml.
21:54:30 T:3038238464 NOTICE: Loaded playercorefactory configuration
21:54:30 T:3038238464 NOTICE: Loading player core factory settings from special://masterprofile/playercorefactory.xml.
21:54:30 T:3038238464 NOTICE: special://masterprofile/playercorefactory.xml does not exist. Skipping.
21:54:30 T:3038238464 NOTICE: No settings file to load (special://xbmc/system/advancedsettings.xml)
21:54:30 T:3038238464 NOTICE: Loaded settings file from special://profile/advancedsettings.xml
21:54:30 T:3038238464 NOTICE: Contents of special://profile/advancedsettings.xml are...
<advancedsettings>
<useddsfanart>true</useddsfanart>
<cputempcommand>cputemp</cputempcommand>
<gputempcommand>gputemp</gputempcommand>
<samba>
<clienttimeout>30</clienttimeout>
</samba>
<network>
<disableipv6>true</disableipv6>
</network>
</advancedsettings>
21:54:30 T:3038238464 NOTICE: Getting hardware information now...
21:54:30 T:3038238464 NOTICE: Default DVD Player: dvdplayer
21:54:30 T:3038238464 NOTICE: Default Video Player: dvdplayer
21:54:30 T:3038238464 NOTICE: Default Audio Player: paplayer
21:54:30 T:3038238464 NOTICE: Disabled debug logging due to GUI setting. Level 0.
21:54:30 T:3038238464 NOTICE: Log level changed to 0
21:54:30 T:3038238464 NOTICE: Loading media sources from special://masterprofile/sources.xml
21:54:30 T:2970848064 NOTICE: Thread CSoftAE start, auto delete: false
21:54:30 T:3038238464 NOTICE: Running database version Addons15
21:54:31 T:3034983232 NOTICE: Thread XBMC Peripherals start, auto delete: false
21:54:31 T:3038238464 NOTICE: Previous line repeats 1 times.
21:54:31 T:3038238464 NOTICE: Setup SDL
21:54:31 T:3038238464 NOTICE: Checking resolution 16
21:54:31 T:3038238464 NOTICE: Using visual 0x114
21:54:31 T:3038238464 NOTICE: GL_VENDOR = VMware, Inc.
21:54:31 T:3038238464 NOTICE: GL_RENDERER = Gallium 0.4 on llvmpipe (LLVM 0x301)
21:54:31 T:3038238464 NOTICE: GL_VERSION = 2.1 Mesa 9.0.2
21:54:31 T:3038238464 NOTICE: GL_SHADING_LANGUAGE_VERSION = 1.20
21:54:31 T:3038238464 NOTICE: GL_EXTENSIONS = GL_ARB_multisample GL_EXT_abgr GL_EXT_bgra GL_EXT_blend_color GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_copy_texture GL_EXT_polygon_offset GL_EXT_subtexture GL_EXT_texture_object GL_EXT_vertex_array GL_EXT_compiled_vertex_array GL_EXT_texture GL_EXT_texture3D GL_IBM_rasterpos_clip GL_ARB_point_parameters GL_EXT_draw_range_elements GL_EXT_packed_pixels GL_EXT_point_parameters GL_EXT_rescale_normal GL_EXT_separate_specular_color GL_EXT_texture_edge_clamp GL_SGIS_generate_mipmap GL_SGIS_texture_border_clamp GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod GL_ARB_multitexture GL_IBM_multimode_draw_arrays GL_IBM_texture_mirrored_repeat GL_ARB_texture_cube_map GL_ARB_texture_env_add GL_ARB_transpose_matrix GL_EXT_blend_func_separate GL_EXT_fog_coord GL_EXT_multi_draw_arrays GL_EXT_secondary_color GL_EXT_texture_env_add GL_EXT_texture_lod_bias GL_INGR_blend_func_separate GL_NV_blend_square GL_NV_light_max_exponent GL_NV_texgen_reflection GL_NV_texture_env_combine4 GL_S3_s3tc GL_SUN_multi_draw_arrays GL_ARB_texture_border_clamp GL_ARB_texture_compression GL_EXT_framebuffer_object GL_EXT_texture_compression_s3tc GL_EXT_texture_env_combine GL_EXT_texture_env_dot3 GL_MESA_window_pos GL_NV_packed_depth_stencil GL_NV_texture_rectangle GL_ARB_depth_texture GL_ARB_occlusion_query GL_ARB_shadow GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_mirrored_repeat GL_ARB_window_pos GL_EXT_stencil_two_side GL_EXT_texture_cube_map GL_NV_fog_distance GL_APPLE_packed_pixels GL_APPLE_vertex_array_object GL_ARB_draw_buffers GL_ARB_fragment_program GL_ARB_fragment_shader GL_ARB_shader_objects GL_ARB_vertex_program GL_ARB_vertex_shader GL_ATI_draw_buffers GL_ATI_texture_env_combine3 GL_ATI_texture_float GL_EXT_shadow_funcs GL_EXT_stencil_wrap GL_MESA_pack_invert GL_MESA_ycbcr_texture GL_NV_primitive_restart GL_ARB_fragment_program_shadow GL_ARB_half_float_pixel GL_ARB_occlusion_query2 GL_ARB_point_sprite GL_ARB_shading_language_100 GL_ARB_sync GL_ARB_texture_non_power_of_two GL_ARB_vertex_buffer_object GL_ATI_blend_equation_separate GL_EXT_blend_equation_separate GL_OES_read_format GL_ARB_pixel_buffer_object GL_ARB_texture_compression_rgtc GL_ARB_texture_float GL_ARB_texture_rectangle GL_ATI_texture_compression_3dc GL_EXT_packed_float GL_EXT_pixel_buffer_object GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_mirror_clamp GL_EXT_texture_rectangle GL_EXT_texture_sRGB GL_EXT_texture_shared_exponent GL_ARB_framebuffer_object GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_packed_depth_stencil GL_ARB_vertex_array_object GL_ATI_separate_stencil GL_ATI_texture_mirror_once GL_EXT_draw_buffers2 GL_EXT_draw_instanced GL_EXT_gpu_program_parameters GL_EXT_texture_compression_latc GL_EXT_texture_sRGB_decode GL_OES_EGL_image GL_ARB_copy_buffer GL_ARB_draw_instanced GL_ARB_half_float_vertex GL_ARB_instanced_arrays GL_ARB_map_buffer_range GL_ARB_texture_rg GL_ARB_texture_swizzle GL_ARB_vertex_array_bgra GL_EXT_separate_shader_objects GL_EXT_texture_swizzle GL_EXT_vertex_array_bgra GL_NV_conditional_render GL_AMD_draw_buffers_blend GL_ARB_ES2_compatibility GL_ARB_debug_output GL_ARB_draw_buffers_blend GL_ARB_draw_elements_base_vertex GL_ARB_explicit_attrib_location GL_ARB_fragment_coord_conventions GL_ARB_provoking_vertex GL_ARB_sampler_objects GL_ARB_shader_texture_lod GL_ARB_vertex_type_2_10_10_10_rev GL_EXT_provoking_vertex GL_EXT_texture_snorm GL_MESA_texture_signed_rgba GL_ARB_robustness GL_ARB_texture_storage GL_ARB_invalidate_subdata
21:54:31 T:3038238464 ERROR: GLX: Same window as before, refreshing context
21:54:33 T:3038238464 NOTICE: Running database version Addons15
21:54:33 T:3038238464 NOTICE: Running database version ViewModes4
21:54:33 T:3038238464 NOTICE: Running database version Textures13
21:54:33 T:3038238464 NOTICE: Running database version MyMusic32
21:54:33 T:3038238464 NOTICE: Running database version MyVideos75
21:54:33 T:3038238464 NOTICE: Running database version TV22
21:54:33 T:3038238464 NOTICE: Running database version Epg7
21:54:33 T:3038238464 NOTICE: start dvd mediatype detection
21:54:33 T:3038238464 NOTICE: initializing playlistplayer
21:54:33 T:3038238464 NOTICE: DONE initializing playlistplayer
21:54:33 T:3026312000 NOTICE: Thread CDetectDVDMedia start, auto delete: false
21:54:34 T:3038238464 NOTICE: initialize done
21:54:34 T:3038238464 NOTICE: Running the application...
21:54:34 T:3038238464 ERROR: CheckDisplayEvents - no display event after 3 seconds
21:54:35 T:2915515200 NOTICE: Thread Jobworker start, auto delete: true
21:54:35 T:3038238464 NOTICE: ES: Starting event server
21:54:35 T:2907122496 NOTICE: Thread CEventServer start, auto delete: false
21:54:35 T:2907122496 NOTICE: ES: Starting UDP Event server on 0.0.0.0:9777
21:54:35 T:2907122496 NOTICE: UDP: Listening on port 9777
21:54:35 T:2898729792 NOTICE: Thread CTCPServer start, auto delete: false
21:54:35 T:3038238464 NOTICE: starting zeroconf publishing
21:54:35 T:2881944384 NOTICE: Thread Jobworker start, auto delete: true


############### END LOG FILE ################

############ END XBMC CRASH LOG #############

I really dont know if it is the sound card of the graphic card which is the problem.

Thanks for the help.

[nickr]

the crystalhd error is nothing to worry about.

You do not have a decent video driver installed.

[barnabe42]

Hi,

I just installed the stock xbmc ubuntu but it might be athat I need to install the ATI driver.

[barnabe42]

This is strange because according to ubuntu web page the open source radeon driver are used by default.

On ubuntu xbmx are they installed by defautl as well ?

I will test the following link when I come home.
https://help.ubuntu.com/community/BinaryDriverHowto/ATI

Thanks for the help

[barnabe42]

I just tried to install different driver but I can't get it working.
I tried to run ubuntu 12 live cd and add xbmc it works at the first run...

It seems my graphic card is ATI 2400 XT after all. It might be easier to reinstall xbmc ubuntu 11 which was working like a charm.

[nickr]

You want either fglrx driver or fglrx-legacy.