[Matthew]

Hi Guys,

can ping mirrors.xbmc.org
dns is set to 8.8.8.8 (removed unblock-us dns as possible cause)
weather in xbmc works fine, RSS feeds look to come through
I have cleared all filters etc off by router/gateway.
system network info show internet as "busy"


yet when i attempt to get/download an add-on it sits at 0% and does not progress? tried this with a number of different add-ons (eg Hulu bETA, TED Talks)



http://xbmclogs.com/show.php?id=91194

Ideas on what to look for would be appreciated.

Thanks - Matthew.

[Ned Scott]

Hmm, has this been happening for more than a day? Sometimes a specific mirror server might have temp issues, but that normally would fix itself with a few more tries of downloading an add-on.

[Martijn]

Addons15.db is faulty. Remove it and reboot

[jmarshall]

Turn on Debug Log ging and grab another one where you try and install an add-on. No errors in that log related to add-ons that I can see.

[Martijn]

from experience it's stuck on a download qeue (for some reason) and hard resetting the qeue is the only way to fix this

[jmarshall]

Let's wait for a Debug Log from the user. It seems odd that there's no error log lines there.

[Matthew]

Hi Guys,

Problem is still happening a number of days later

debug log as requested:

http://xbmclogs.com/show.php?id=92964

re suggested fixes:
How do I hard reset the queue? Where do I find Addons15.db to delete


Thanks for your help with this odd one. - Matthew

[Martijn]

@Matthew can you upload the addons15.db some where so we can download it? Dropbox or googledrive or something similar.
So we can have a look what is wrong with it. You can safely remove it after and restart xbmc

See our wiki where to find it: userdata (wiki)

thank you

[Matthew]

@martijin

Thanks for your help, hopefully you will be able to get this.

https://dl.dropboxusercontent.com/u/8604...ddons15.db

Should I try deleting this file and restarting?

Thanks - Matthew

[Martijn]

Indeed just delete it

[Matthew]

@ Martijin,

moved the file aside and rebooted, no luck downloads still sit at 0%

but here is what is strange:

reboot/restart xbmc
refresh of weather works fine (i.e we are talking to the net)
request add-on to download - it then does not get past 0%
go back to weather, it fails to refresh (i.e it can no longer talk to the net)

This is weird, hope this is useful, thanks for your help.

Matthew.

[Matthew]

@ Martijin,

Did the debug log I posted reveal anything which might be the cause?


@ anyone,

Any ideas on what may be causing this problem?

Thanks for your help, Matthew.

[Martijn]

You need to turn on debugging first.

[f1vefour]

XBMC team has been having add-on server issues lately.