Solved Sound drops and cuts out on 17.1
#1
Within the last few weeks I have started having audio issues with Kodi. The sound to my receiver cuts out or drops momentarily every few minutes. The same problem happens whether I try passthrough or normal stereo out, and whether I run audio through my receiver or through my desktop pc speakers. When I try passthrough though my receiver clicks as if it's losing signal entirely.

It correlates in my debug log to this type of entry ...

Code:
20:53:55.500 T:7888   DEBUG: CMMNotificationClient::OnPropertyValueChanged: Changed device property of {0.0.0.00000000}.{2e4baf89-44b9-464f-8197-7ba9651a8e7c} is {840b8171-b0ad-410f-8581-cccc0382cfef}#0
20:53:55.500 T:10920   DEBUG: Previous line repeats 1 times.
20:53:55.500 T:10920   DEBUG: CMMNotificationClient::OnPropertyValueChanged: Changed device property of {0.0.0.00000000}.{2e4baf89-44b9-464f-8197-7ba9651a8e7c} is {b3f8fa53-0004-438e-9003-51a46e139bfc}#11
20:53:55.500 T:10920   DEBUG: CMMNotificationClient::OnPropertyValueChanged: Changed device property of {0.0.0.00000000}.{2e4baf89-44b9-464f-8197-7ba9651a8e7c} is {b3f8fa53-0004-438e-9003-51a46e139bfc}#12
20:53:55.501 T:7888   DEBUG: CMMNotificationClient::OnPropertyValueChanged: Changed device property of {0.0.0.00000000}.{2e4baf89-44b9-464f-8197-7ba9651a8e7c} is {b3f8fa53-0004-438e-9003-51a46e139bfc}#24
20:53:55.501 T:7888   DEBUG: CMMNotificationClient::OnPropertyValueChanged: Changed device property of {0.0.0.00000000}.{2e4baf89-44b9-464f-8197-7ba9651a8e7c} is {b3f8fa53-0004-438e-9003-51a46e139bfc}#27
20:53:55.501 T:10920   DEBUG: CMMNotificationClient::OnPropertyValueChanged: Changed device property of {0.0.0.00000000}.{2e4baf89-44b9-464f-8197-7ba9651a8e7c} is {540b947e-8b40-45bc-a8a2-6a0b894cbda2}#9
20:53:55.501 T:10920   DEBUG: CMMNotificationClient::OnPropertyValueChanged: Changed device property of {0.0.0.00000000}.{2e4baf89-44b9-464f-8197-7ba9651a8e7c} is {b3f8fa53-0004-438e-9003-51a46e139bfc}#22
20:53:55.502 T:10920   DEBUG: CMMNotificationClient::OnPropertyValueChanged: Changed device property of {0.0.0.00000000}.{2e4baf89-44b9-464f-8197-7ba9651a8e7c} is {8943b373-388c-4395-b557-bc6dbaffafdb}#2
20:53:55.502 T:10920   DEBUG: CMMNotificationClient::OnPropertyValueChanged: Changed device property of {0.0.0.00000000}.{2e4baf89-44b9-464f-8197-7ba9651a8e7c} is {fb1de864-e06d-47f4-82a6-8a0aef44493c}#2
20:53:55.502 T:10920   DEBUG: CMMNotificationClient::OnPropertyValueChanged: Changed device property of {0.0.0.00000000}.{2e4baf89-44b9-464f-8197-7ba9651a8e7c} is {b3f8fa53-0004-438e-9003-51a46e139bfc}#5
20:53:55.502 T:11332   DEBUG: ffmpeg[2C44]: [h264] nal_unit_type: 1, nal_ref_idc: 2
20:53:55.508 T:7888   DEBUG: CMMNotificationClient::OnPropertyValueChanged: Changed device property of {0.0.0.00000000}.{b98f8e9f-8cca-43bb-ab91-00f3cfd658e2} is {b3f8fa53-0004-438e-9003-51a46e139bfc}#24
20:53:55.509 T:7888   DEBUG: CMMNotificationClient::OnPropertyValueChanged: Changed device property of {0.0.0.00000000}.{b98f8e9f-8cca-43bb-ab91-00f3cfd658e2} is {b3f8fa53-0004-438e-9003-51a46e139bfc}#27
20:53:55.509 T:7888   DEBUG: CMMNotificationClient::OnPropertyValueChanged: Changed device property of {0.0.0.00000000}.{b98f8e9f-8cca-43bb-ab91-00f3cfd658e2} is {540b947e-8b40-45bc-a8a2-6a0b894cbda2}#9
20:53:55.509 T:7888   DEBUG: CMMNotificationClient::OnPropertyValueChanged: Changed device property of {0.0.0.00000000}.{b98f8e9f-8cca-43bb-ab91-00f3cfd658e2} is {b3f8fa53-0004-438e-9003-51a46e139bfc}#22
20:53:55.510 T:7888   DEBUG: CMMNotificationClient::OnPropertyValueChanged: Changed device property of {0.0.0.00000000}.{b98f8e9f-8cca-43bb-ab91-00f3cfd658e2} is {8943b373-388c-4395-b557-bc6dbaffafdb}#2
20:53:55.510 T:7888   DEBUG: CMMNotificationClient::OnPropertyValueChanged: Changed device property of {0.0.0.00000000}.{b98f8e9f-8cca-43bb-ab91-00f3cfd658e2} is {fb1de864-e06d-47f4-82a6-8a0aef44493c}#2
20:53:55.514 T:7888   DEBUG: CMMNotificationClient::OnPropertyValueChanged: Changed device property of {0.0.0.00000000}.{b98f8e9f-8cca-43bb-ab91-00f3cfd658e2} is {194ef948-7cdb-403e-9f47-19418f7b24fd}#1
20:53:55.516 T:13756   DEBUG: CMMNotificationClient::OnDeviceStateChanged: New device state is DEVICE_STATE_ACTIVE
20:53:55.516 T:4732   DEBUG: CActiveAE - device change event
20:53:55.516 T:13756   DEBUG: CMMNotificationClient::OnDefaultDeviceChanged: New default device: flow = eRender, role = eConsole
20:53:55.516 T:10920   DEBUG: CMMNotificationClient::OnDefaultDeviceChanged: New default device: flow = eRender, role = eMultimedia
20:53:55.516 T:10920   DEBUG: CMMNotificationClient::OnDefaultDeviceChanged: New default device: flow = eRender, role = eCommunications
20:53:55.519 T:13756   DEBUG: CMMNotificationClient::OnPropertyValueChanged: Changed device property of {0.0.0.00000000}.{df2d87cc-b4f1-4bfb-a846-53c5370834f8} is {b3f8fa53-0004-438e-9003-51a46e139bfc}#24
20:53:55.519 T:13756   DEBUG: CMMNotificationClient::OnPropertyValueChanged: Changed device property of {0.0.0.00000000}.{df2d87cc-b4f1-4bfb-a846-53c5370834f8} is {b3f8fa53-0004-438e-9003-51a46e139bfc}#27
20:53:55.520 T:13756   DEBUG: CMMNotificationClient::OnPropertyValueChanged: Changed device property of {0.0.0.00000000}.{df2d87cc-b4f1-4bfb-a846-53c5370834f8} is {540b947e-8b40-45bc-a8a2-6a0b894cbda2}#9
20:53:55.521 T:13756   DEBUG: CMMNotificationClient::OnPropertyValueChanged: Changed device property of {0.0.0.00000000}.{df2d87cc-b4f1-4bfb-a846-53c5370834f8} is {b3f8fa53-0004-438e-9003-51a46e139bfc}#22
20:53:55.521 T:10920   DEBUG: CMMNotificationClient::OnPropertyValueChanged: Changed device property of {0.0.0.00000000}.{df2d87cc-b4f1-4bfb-a846-53c5370834f8} is {8943b373-388c-4395-b557-bc6dbaffafdb}#2
...

Which repeats on the some variation for maybe a hundred lines before returning to normal. In the pastebin log below I only waited for the audio to cut out once (for brevity's sake), but the same sequence will repeat every few minutes as I mentioned. I don't have the same problems with external players like VLC so it is very perplexing. Any ideas??

Pastebin link for full debug file: https://pastebin.com/H40nCRTX


1. Version of Kodi. - 17.1
2. Windows Version + Service Pack version (Vista SP1 / Windows 8.1 update 1 / etc.) - 10.1
3. CPU/Architecture (make/model and eg. 32 or 64 bit.) - i5 3570 (64 bit)
4. RAM amount (2 GB, 512MB etc.) - 8 GB
5. Detailed Instructions to reproduce the Problem (The more specific the better.) - see above
6. Details of all devices relevant to the problem - N/A
7. FULL Debug Log (see Section 3 below.) - pastebin link above


EDIT:

Problem was the headphone jack was wonky and the motherboard kept registering phantom headphone plug-ins, hence the CMMNotificationClient. Disabling the front panel on Realtke resolved it. Hopefully, this might help someone else having similar problems in the future.
Reply
#2
Thanks for the feed back, wonky headphone jack; something to be watched for.

Thread marked solved.
Reply

Logout Mark Read Team Forum Stats Members Help
Sound drops and cuts out on 17.10