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Jade10145 · 2017-09-05, 17:30

Hi All,

I have run into an issue where Kodi freezez and become unresponsive when playing a recorded tv file. I have noticed that this occurs usually only for one hour length shows, and happens at around the half hour mark. I have also seen it happen when skipping in intervals 10s 15s 30s etc.

I am running Kodi 17.4 on a Amazon Fire TV box.

I have tried disabling and enabling the two following settings as I had read that this may fix the issue,

Player- Allow hardware acceleration Media Codec (Surface)
Player Allow hardware acceleration Media Codec

I have also tried bumping the lag time between when skip and the actual skip happens to 2 seconds.

Here are my logs. Thanks for any help!

https://paste.ubuntu.com/25472634/

krustyreturns · (This post was last modified: 2017-09-06, 04:43 by krustyreturns.)

Does the same wtv file always cause kodi to crash? If so, have you tried playing the file directly with kodi (i.e. not using the wmc pvr backend)?

Jade10145 · 2017-09-06, 00:01

(2017-09-05, 17:59)krustyreturns Wrote: Does the save wtv file always cause kodi to crash? If so, have you tried playing the file directly with kodi (i.e. not using the wmc pvr backend)?

I have not. Will give it a try. Its weird, pretty much all the Mysteries at the Museum cause a crash. Meanwhile the Black List runs the full hour without issue.

Jade10145 · 2017-09-08, 23:27

Hey just FYI still working on this. The fire tv only accepts FAT32 drives, which can only contain 4 GB files, so I am currently trying to split the file up via winrar so I can play it locally off the usb stick.

krustyreturns · 2017-09-09, 04:16

Can't you just play them over your network using smb?

Jade10145 · 2017-09-09, 17:52

(2017-09-09, 04:16)krustyreturns Wrote: Can't you just play them over your network using smb?

Oh my mistake, I thought when you said locally you meant via local storage of the fire tv, hence the USB stick. Well the "good" news is that I cant seem to make the usb stick method work. Will now try with a direct SMB share.

Jade10145 · 2017-09-09, 19:06

ok gave it a shot via a SMB share. Got the same result, frozen. In other notes, the file that I originally was having the issue with would not play at all. I ended up playing a different file (of the same show) that I also had issues with, and it froze.

May be its just the show?

krustyreturns · 2017-09-09, 19:30

Since playing the file in kodi fails, but the file plays fine in wmc (or say vlc if you prefer) then you should enter it as a bug to the kodi developers along with a pointer to the wtv file so they can figure out why kodi can't play it. Its important to make sure that other players can play it though, just to rule out a corrupted recording.

Jade10145 · 2017-09-16, 16:16

OK thanks for the info. I am currently running the file in VLC media to see if it holds up. So (and if I can find this out pretty quickly myself then don't worry about it) how do I set up a pointer?

krustyreturns · 2017-09-16, 18:09

Since the wtv has a large file size, put it up on a cloud service, for example. I like google drive. Then share the file on the cloud and the service will give you a link that you can then give to people so they can download the file. If/when you create the bug report they'll be a place at the bottom to include such links.