[rweb]

Thanks in advance for any help.

Recently had to reinstall windows 7 after a hardware problem.  Reinstalled latest version of Kodi but now can't get any any addons to work.  Kodi itself seemed to install and open normally; however, when I added addons (e,g, Crackle, Kodi log uploader) they would install and then I would get an error message and they wouldn't work.  I uninstalled and reinstalled Kodi several times and got the same thing.  
System info:  Win 7 SP1 32 bit, Kodi ver 19.4, Ram 4 MB

Hopefully, I was successful in uploading the Log file to:  https://paste.kodi.tv/nobifafawe.kodi

All the addons I have tried are from the kodi addons repository so I assume they are compatible with 19.4. 

Any assistance is appreciated!

[scott967]

In the future, please enable debug-level logging in Kodi settings prior to capturing a log file.  But in this case, I think there is enough logged to investigate.

I don't know the problem but from the log is see:

Code:

Running on Windows 7, kernel: Windows NT x86 32-bit version 6.1.7600

the error is in trying to load _socket.pyd, which is a windows dll file used by Kodi's python subsystem that python addons use.

I'm thinking there might be a build problem when building this for win 7 32 bit.

scott s.
.

[Fuchs2468]

Error:

Code:

ImportError: DLL load failed while importing _socket: The parameter is incorrect.

I think you are still missing an update of Windows 7 
Here are the infos I found:
https://bugs.python.org/issue42339 

https://github.com/python/cpython/commit...83587ab69e 

here the link to update: https://support.microsoft.com/de-de/topi...ab7230c704

I hope it helps you.

[rweb]

Updates did the trick!  Many thanks!!

[Dangelus]

Thread marked solved.