Here's what Amazon wrote me back with:
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Hello,
I'm writing to you regarding the communication we had regarding accessing Prime Instant Video content. I'm sorry for the delay in getting back to you.
I've contacted our technical team regarding this and it seems that the issue has been resolved and if you try again, you should be able to access the videos without encountering further problems.
If you're still facing problems accessing Prime Instant Video content through the XBMC player, please contact us again so that we can contact our technical team again for any further issues and help you out.
Please visit the following link to provide the information we requested:
http://www.amazon.com/rsvp-mi?c=fcywbxub...6517&q=o2r
Or please give us a call. Amazon Instant Video specialists can be reached by phone 24 hours a day, seven days a week using the following link:
www.amazon.com/gp/help/contact-us/digital-video.html
We look forward to seeing you again soon.
Thank you for your inquiry. Did I solve your problem?
If yes, please click here:
http://www.amazon.com/gp/help/survey?p=A...UN63E&k=hy
If no, please click here:
http://www.amazon.com/gp/help/survey?p=A...UN63E&k=hn
Best Regards,
Harika
Amazon.com
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http://www.amazon.com/your-account
---- Original message: ----
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04/28/12 21:12:27
Your Name: Mythboy
Other info
rime Video content does not play on my PC
Comments:I have been happily watching Prime Video Content since last year. This year I have noticed more and more of your video content is DRM'd preventing me from watching the content that I have paid for.
I'm using XBMC and a lot of the shows are now unplayable due to the DRM'd restrictions that you have placed on the content. I feel that this is content that I've paid for via my Amazon subscription but now watching that content requires that I purchase yet another Amazon-approved player.
I purchased a TV from Amazon last year but unfortunately my Samsung TV does not have an Amazon player. The only way for me to take advantage of Amazon prime is through the XBMC player.
I don't want to purchase another product in order to play amazon prime content that I'm already subscribed for. My existing player was fine until amazon added the DRM restriction. Can you please remove the DRM restrictions?
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Yay! I haven't found a DRM error yet!